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Sync Changelog

What's new in Sync 2.2.36

Apr 29, 2024
  • Bugfixes:
  • File getting overwritten by older versions without conflict files (conflict files now created in these cases)
  • Windows GUI now runs in modern mode
  • Various stuck download issues
  • Feature updates:
  • Improved deleted file notifications
  • Mac uninstaller error messages provide better clarity on directories that need deletion

New in Sync 2.2.35 (Apr 16, 2024)

  • BUG FIXES:
  • Improved auto-update on Mac
  • Improved app pausing and not syncing on Windows due to file conflicts
  • Fixed modified dates changing to current dates when moving files to a shared folder

New in Sync 2.2.34 (Apr 16, 2024)

  • BUG FIXES:
  • Creating a link sets the proper link label

New in Sync 2.2.33 (Mar 19, 2024)

  • BUG FIXES:
  • Better messaging when restart or reinstall is needed
  • Fixed syncing issues related to other/other/other errors in progress tab
  • Improved pause / resume functionality

New in Sync 2.2.32 (Mar 5, 2024)

  • BUG FIXES:
  • Crashing issues (where the app would crash silently)
  • Pausing issues
  • Improved syncing of large folders, and other sync optimizations

New in Sync 2.2.31 (Feb 21, 2024)

  • BUG FIXES:
  • Pausing and syncing issues
  • Crashing issues
  • IMPROVEMENTS:
  • Better messaging when downgrading from 5.x to 2.2.x
  • Auto-starting after crashing

New in Sync 2.2.30 (Feb 7, 2024)

  • BUG FIXES:
  • Various UI issues on the Mac (Sonoma)
  • Pausing and syncing issues
  • Crashes on previous versions
  • Deleted items re-appearing

New in Sync 2.2.29 (Jan 16, 2024)

  • BUG FIXES:
  • Wrong “modified date” timestamps
  • Link conflicts when deleting a link fails
  • App pausing syncing
  • Search bar UI overlap issue on Mac
  • Failed installation of newer versions
  • Sync stuck looping

New in Sync 2.2.27 (Nov 29, 2023)

  • BUG FIXES:
  • Fixed a bug related to not being able to share the Sync link from the agent
  • Various issues related to a corrupted DB: user’s App pausing, hanging, never completing syncing
  • Reduced failures with Copy To Vault
  • Reduced bugs preventing users from installing the app

New in Sync 2.2.26 (Nov 13, 2023)

  • ADDRESSED: infinitely trying to download issue
  • ADDRESSED: repeating u-dump output issue
  • ADDRESSED: non-human-readable error when downgrading agents
  • ADDRESSED: external drive failed error on Macs
  • IMPROVED: clean up sync.cache after upload is finished

New in Sync 2.2.25 (Oct 31, 2023)

  • ADDRESSED: syncing issues
  • ADDRESSED: overlay icons on files
  • IMPROVED: handling of shared folders

New in Sync 2.2.24 (Oct 16, 2023)

  • ADDRESSED: Sync app icon toolkit not working
  • ADDRESSED: app pausing and not syncing
  • ADDRESSED: Mac crashing and syncing issues

New in Sync 2.2.23 (Oct 6, 2023)

  • ADDRESSED: uninstaller not working correctly on Macs
  • ADDRESSED: deleted and moved files keep reappearing
  • IMPROVED: better messaging when agent is indexing
  • IMPROVED: reduced number of API calls

New in Sync 2.2.22 (Sep 18, 2023)

  • ADDRESSED: issues copying to Vault, including files with special characters
  • ADDRESSED: indexing and crashing issues
  • IMPROVED: moving shared folders

New in Sync 2.2.21 (Aug 30, 2023)

  • ADDRESSED: indexing issues
  • ADDRESSED: issues copying to Vault
  • ADDRESSED: empty Recents section and Current Activity tab

New in Sync 2.2.20 (Aug 15, 2023)

  • ADDRESSED: disappearing overlay icons
  • ADDRESSED: stuck downloads
  • ADDRESSED: app update issues

New in Sync 2.2.19 (Aug 3, 2023)

  • ADDRESSED: pausing and indexing issues
  • ADDRESSED: issues copying media to Vault
  • ADDRESSED: missing files/folders issue
  • IMPROVED: speed of queries

New in Sync 2.2.7 (Jul 19, 2023)

  • ADDRESSED: Sync status is accurate
  • ADDRESSED: memory usage while idle
  • ADDRESSED: issue with created link copied to clipboard
  • IMPROVED: warning when there’s a conflict in created files

New in Sync 2.2.6 (Jun 22, 2023)

  • FIXED: app finishes indexing
  • FIXED: missing files issue
  • FIXED: syncing issues
  • IMPROVED: speed of queries due to taskbar function

New in Sync 2.2.4 (May 24, 2023)

  • NEW: better handling of large file sets
  • FIXED: app indexing delays
  • FIXED: bug with recent files display
  • FIXED: bug regarding sub-users creating links
  • FIXED: incorrect overlay icons
  • FIXED: sub-users cannot see the option to create links if the primary user does not have link permissions enabled by an admin

New in Sync 2.1.4 (Nov 1, 2022)

  • FIX: dropdown menu issues related to macOS Ventura
  • FIX: text and window scaling on Windows
  • FIX: various syncing issues

New in Sync 2.1.3 (Aug 10, 2022)

  • FIX: issue with Sync starting in pause mode on Mac
  • FIX: various syncing issues

New in Sync 2.1.0 (Jul 12, 2022)

  • NEW: automatic update notifications for all future updates
  • NEW: in app update flow (no more downloading and reinstalling on future updates)
  • NEW: faster updates (no more re-indexing on future point-releases)
  • FIX: various uninstall issues
  • FIX: Finder extension not always showing (Mac)

New in Sync 2.0.20 (May 13, 2022)

  • FIXED: misleading syncing state shown during long downloads
  • FIXED: indexing issue where syncing stalled
  • IMPROVED: added logging data for debugging of syncing issues

New in Sync 2.0.19 (Dec 9, 2021)

  • Fixed: issues with file permissions that could cause the app to pause (Windows)
  • Fixed: various improvements to Copy to Vault (Windows and Mac)
  • Fixed: file delay notifications (Windows and Mac)
  • Fixed: account restore when proxy is enabled (Windows and Mac)

New in Sync 2.0.18 (Sep 23, 2021)

  • New: macOS Monterey support
  • Fixed: various issues with the installer (Windows and Mac)
  • Fixed: selective sync menu works better with folders that are no longer accessible (Windows and Mac)
  • Fixed: issues with overlay icons not always visible after app install (Windows and Mac)
  • Fixed: run when computer is started is more reliable (Windows)

New in Sync 2.0.17 (Aug 4, 2021)

  • Fixed create link notifications being blank on Mac
  • Improvement: Clearer instructions during a version update

New in Sync 2.0.16 (Jul 14, 2021)

  • New: app-folder aware (for upcoming Slack integration)
  • Fixed: scrolling the main popup window via mouse wheel
  • Fixed: inaccurate display dates on search results
  • Fixed: copied links being incorrect when pasted into Messages on Mac
  • Fixed: being unable to upload files on unmapped network drives with a path > 100 chars on Windows
  • Improvement: allow longer wait time for Sync folder discovery on startup
  • Improvement: Updated sidebar icons for Mac Finder

New in Sync 2.0.14 (May 26, 2020)

  • FIXED: Issues indexing very large accounts
  • IMPROVEMENT: File export feature has distinct column for file name
  • IMPROVEMENT: Move Sync folder workflow changes
  • FIXED: […]

New in Sync 2.0.13 (Apr 29, 2020)

  • We’ve just released version 2.0.13 of the Sync desktop app, for both Windows and Mac. If you're already running Sync, you can update now by downloading and installing the app directly.
  • FIXED: Improved multi-monitor support (Mac)
  • FIXED: Improved support for APFS on macOS developer beta
  • FIXED: Improved error logging FIXED: Possible Sync app crashing […]

New in Sync 2.0.12 (Mar 17, 2020)

  • NEW: Automatic update notifications when new version is available, with ability to dismiss
  • NEW: Search results to indicate if file is in Vault
  • FIXED: Improved multi-monitor support (Windows)
  • FIXED: Installer can recover account when the original Sync folder location has changed
  • FIXED: Improved network status checking
  • FIXED: Improved network status check
  • FIXED: Improved error handling
  • FIXED: Possible Read Only Conflict files on upgrade

New in Sync 2.0.11 (Feb 18, 2020)

  • NEW: Update notifications when new version is available
  • FIXED: Issues causing updates to fail
  • FIXED: Reduced memory footprint
  • FIXED: Improved UI performance
  • FIXED: Various bug fixes to improve stability

New in Sync 2.0.10 (Nov 12, 2019)

  • FIXED: Issue that would cause the Sync app to display a network usage exceeded error
  • FIXED: Multiple Sync startup items on macOS
  • FIXED: Issue that would cause the Recents list to stop loading
  • FIXED: Fallback menu for Windows versions that do not support the new UI
  • FIXED: Various other fixes

New in Sync 2.0.9 (Nov 6, 2019)

  • We’ve just released version 2.0.9 of the Sync desktop app, for both Windows and Mac. If you’re already running Sync, you can update now by downloading and installing the app directly. What’s new? Search for files and view recent files from the Sync desktop app! You can now use the Sync desktop app to search for […]

New in Sync 2.0.7 (Oct 8, 2019)

  • NEW: macOS minimum version 10.9
  • NEW: Windows minimum version 7
  • FIXED: Issue that would cause older versions of files to become current in rare cases
  • FIXED: Various crashes that would otherwise require the app to be re-installed

New in Sync 2.0.5 (Sep 12, 2019)

  • Search for files and view recent files from the Sync desktop app:
  • You can now use the Sync desktop app to search for any file located in your Sync folder or Vault, and to quickly access recently added or changed files. Simply click the Sync icon on your Windows system tray or Mac menu bar, and prepare to be amazed!
  • 64 bit:
  • Version 2.0 includes full 64 bit support for both Windows and Mac, which means faster syncing speeds, and better handling of really large files. 64 bit support is provided for Windows 7, 8, 10, and macOS 10.6+. We will continue to maintain legacy 32 bit support for our Windows XP customers.
  • Full list:
  • NEW: Search your files in the Sync folder and Vault
  • NEW: Easy access to recently added or updated files
  • NEW: High DPI support for Windows display mode scaling
  • NEW: Mac app is officially notarized by Apple
  • IMPROVED: Two factor authentication (2FA) integration on device attach improved
  • IMPROVED: Windows installer now standalone, does not require external download
  • IMPROVED: Dark mode support on macOS
  • IMPROVED: Light mode support on Windows 10
  • FIXED: Issues when installing Sync on a secondary computer user
  • FIXED: Various performance improvements and bug fixes

New in Sync 2.0.1 (Aug 16, 2019)

  • NEW: Search your files in the Sync folder and Vault
  • NEW: Easy access to recently added or updated files
  • NEW: High DPI support for Windows display mode scaling
  • NEW: Mac app is officially notarized by Apple
  • IMPROVED: Two factor authentication (2FA) integration on device attach improved
  • IMPROVED: Windows installer now standalone, does not require external download
  • IMPROVED: Dark mode support on macOS
  • FIXED: Issues when installing Sync on a secondary computer user
  • FIXED: Various performance improvements and bug fixes

New in Sync 1.3.10 (Apr 3, 2019)

  • FIXED: Selective Sync settings sometimes lost after settings update
  • FIXED: macOS Mojave permissions

New in Sync 1.3.9 (Apr 1, 2019)

  • FIXED: Selective Sync settings sometimes lost after settings update
  • FIXED: macOS Mojave permissions update

New in Sync 1.3.7 (Feb 6, 2019)

  • FIXED: Issue where files or folders named “Icon” were sometimes ignored
  • FIXED: Issue where macOS installer wouldn’t copy to the Applications folder
  • FIXED: Selective Sync (Advanced Tab) now sorts alphabetically
  • FIXED: Image preview generation for files with non-ascii name

New in Sync 1.3.0 (Sep 11, 2018)

  • NEW: Network setting to allow Sync to work with Kaspersky (and similar AV applications that monitor SSL)
  • IMPROVED: Network speed now reports in Mbit/sec
  • IMPROVED: Creating links more robust, less prone to failure
  • IMPROVED: Open Sync folder when starting Sync from Windows Start Menu
  • IMPROVED: Symbolic link recursion no longer followed
  • IMPROVED: Two-factor authentication notification when provisioning device
  • FIXED: Allow CMD-V password paste on Mac
  • FIXED: Possible memory leaks or crashes related to hundreds of thousands of files
  • FIXED: Crashing due to thumbnail creation
  • FIXED: Various GUI crashes
  • FIXED: Better handle constantly changing files
  • FIXED: Misc. share folder errors

New in Sync 1.2.0 (Jun 21, 2018)

  • NEW: Improved Copy to Vault logging. Each time a Copy to Vault is initiated from the desktop, a log file will be written to the Vault, listing all files that were copied successfully, and all files that were not (with reasons).
  • NEW: Export full file list from desktop app. Ability to export a full list of all files currently stored in your Sync folder and Vault, which can help with auditing and GDPR compliance. Located under desktop app preferences / account.
  • IMPROVED: Ability to select existing Sync folder when installing or re-installing
  • IMPROVED: Ability to select existing Sync folder if Sync folder is manually moved
  • IMPROVED: Sync folder default location is now User home directory, which should improve compatibility on computers that also have iCloud or OneDrive installed
  • IMPROVED: Notifications if iCloud is interfering with Sync
  • IMPROVED: Temporary installation log file written to User home directory if installer encounters errors
  • FIXED: Various networking improvements and fixes during signup and syncing
  • FIXED: Various crashes pertaining to thumbnail creation and other

New in Sync 1.1.20 (Mar 6, 2018)

  • NEW: 64 bit support for macOS
  • FIXED: Windows high DPI display issues (eg. Surface tablets)
  • FIXED: Multiple preference pane crashing issues
  • FIXED: Misc. reported bugs that may cause downloading errors
  • FIXED: Windows XP home legacy installer updates
  • IMPROVED: Handle empty Sync folder with caution
  • IMPROVED: Allow empty Sync folder recovery
  • IMPROVED: Networking code on Windows installer
  • IMPROVED: Reduce background network checks
  • IMPROVED: Smarter selection of network routes based on performance

New in Sync 1.1.18 (Dec 14, 2017)

  • FIXED: Unicode issues on Windows causing installer to fail
  • FIXED: Installer issues when computer has multiple users
  • FIXED: Finder integration (overlays) on macOS High Sierra
  • FIXED: Improved recovery from missing Sync folder
  • FIXED: Misc. autostart and auto upgrade issues

New in Sync 1.1.15 (Dec 14, 2017)

  • FIXED: OS X networking issues during install
  • FIXED: Resumable download of large files now working (40 GB+)
  • FIXED: Numerous reported bugs
  • IMPROVED: Stability on OS X and Windows
  • IMPROVED: Faster renaming of large, nested folders
  • NEW: Auto-update. This version of the desktop app will auto-update, when new updates are available. Auto-update can be enabled or disabled via desktop app settings.

New in Sync 1.1.9-f16 (Apr 26, 2017)

  • FIXED: Events sometimes being attributed to the wrong device on shares
  • FIXED: Less likely to create conflict files
  • FIXED: Network alarm less sensitive
  • FIXED: Automatic recovery from local Sync database locking, errors or corruption
  • FIXED: The mighty tilde (~) character supported in file names again
  • FIXED: Various issues related to ._ files on external OS X volumes
  • FIXED: Delayed file issues if third-party app reverted a file modification time on a file
  • FIXED: Disk ID switching issues would cause Sync to hang
  • FIXED: Some OS X language settings would cause install failure
  • IMPROVED: Utilizes less CPU with large file sets (millions of files)
  • IMPROVED: Less background scanning
  • IMPROVED: Reduced the likelihood of folders coming back to life when deleting or renaming

New in Sync 1.1.9-f14 (Apr 12, 2017)

  • FIXED: Events sometimes being attributed to the wrong device on shares
  • FIXED: Less likely to create conflict files on error
  • FIXED: Network alarm less sensitive
  • FIXED: Automatic recovery from local database locking, errors or corruption
  • FIXED: The mighty tilde (~) character supported in file names again
  • FIXED: Various issues related to ._ files on external OS X volumes
  • FIXED: Delayed file issues if third-party app reverts a file modification time on a file
  • IMPROVED: Utilizes less CPU with large file sets (millions of files)
  • IMPROVED: Less background scanning
  • IMPROVED: Reduced the likelihood of folders coming back to life when deleting or renaming folders on a share

New in Sync 1.1.9-f8 (Jan 28, 2017)

  • NEW: Desktop notifications on remotely edited files. If multiple collaborators are editing the same file simultaneously, Sync will notify all collaborators whenever someone saves an edit, rather than overwriting the local file, or immediately creating a conflict file.
  • NEW: Direct link to Events activity feed from the desktop app dropdown menu
  • NEW: macOS Sierra fully supported
  • NEW: Agent will backfill missing image thumbnails (JPG, GIF, PNG)
  • FIXED: Significant improvements to networking. Improved network performance on high latency connections, improved handling of network errors, and improved failover routines
  • FIXED: Improvements to mitigate delayed syncing across shared folders
  • FIXED: Improvements to mitigate syncing issues when renaming deeply nested shared folders
  • FIXED: Improved performance and reliability when deleting deeply nested folders
  • FIXED: Improved recovery from partial downloads
  • FIXED: Preserve selective sync settings on upgrade and recovery
  • FIXED: OS X .plist info file contains latest version number
  • FIXED: New signing certificate for Microsoft Windows installer
  • FIXED: Improved integrity checks during upgrade
  • FIXED: Unicode character display on notifications and progress tab
  • FIXED: Reduced installer size from 23mb to 10mb (OS X and Windows)
  • FIXED: Windows registry namespace relating to file icon overlays to avoid compatibility issues with other cloud services
  • FIXED: Check that sufficient space is available before beginning a “move sync folder” operation.
  • FIXED: High performance GPU CPU load issues with some Macbook Pros
  • MISC: .lnk and Mac alias files are no longer excluded.
  • MISC: Various under-the-hood bug fixes and performance optimizations

New in Sync 1.1.8.2 (Jun 7, 2016)

  • NEW: Right click “Copy to Vault” desktop integration for files and folders outside the Sync folder
  • FIXED: Selective sync better handles sub directories
  • FIXED: Improved selective sync handling when re-adding a previously disabled folder
  • FIXED: Selective sync folder listing always accurate
  • FIXED: Multiple issues that may cause files to get stuck during download
  • FIXED: CPU load spikes when browsing folders with thousands of files (desktop)
  • FIXED: Improved unicode password handling during device attach
  • FIXED: Improved username case handling during device attach
  • FIXED: Various proxy enhancements
  • FIXED: Faster scanning interval on symbolic links
  • FIXED: Improved case handling when renaming folders
  • FIXED: Desktop notifications support unicode characters
  • FIXED: Improved logging of errors
  • FIXED: Various under-the-hood performance optimizations

New in Sync 1.1.7 (Mar 29, 2016)

  • NEW: Proxy support, manual and automatic proxy configuration
  • NEW: Progress tab provides more information about sync activity
  • NEW: Notifications on network connection errors
  • NEW: Notifications when new app version available
  • FIXED: Download speeds much faster when transferring thousands of files
  • FIXED: Long running actions such as sharing a large folder will no longer interfere with syncing
  • FIXED: Faster scanning and syncing of large folders
  • FIXED: Improved conflict file handling when collaborating
  • FIXED: Improved file handling in low disk space situations
  • FIXED: Multiple bugs with image thumbnail generation
  • FIXED: Additional folder move options when move fails
  • FIXED: OS X overlays work immediately after upgrade
  • FIXED: Improved case handling:
  • FILE.txt and file.TXT will no longer result in conflict files
  • Changing folder name case will not result in duplicate folders
  • FIXED: No more filename character exclusions on OS X:
  • Sync now supports all legal OS X file name characters
  • NEW: Additional options when creating secure links from context menu:
  • Standard secure link option
  • Enhanced privacy secure link option – learn more …

New in Sync 1.1.6 (Mar 29, 2016)

  • NEW: Share overlay icon for shared folders and files with links
  • NEW: Right click on any file to create a link
  • NEW: Right click on any folder for easy access to the web panel
  • NEW: When idle, Sync now lists all files it cannot sync (under the Progress tab)
  • NEW: User configurable cache management (under the Network tab)
  • NEW: Quota check – app displays warning when storage quota has been reached
  • NEW: OS X darkmode menubar icon
  • FIXED: Reported upload and download speeds, and ETA more accurate
  • FIXED: Upload speeds much faster when transferring thousands of files
  • FIXED: User configurable bandwidth controls more accurate (under the Network tab)
  • FIXED: Selective sync now restores immediately (under the Advanced tab)
  • FIXED: Improved symbolic link handling on external drives and Windows
  • FIXED: Issues with moving Sync folder to an external drive
  • FIXED: Moving a share folder locally no longer breaks the share
  • FIXED: Added Sync shortcut to Windows 10 quick links (favourites)
  • FIXED: Windows 10 notification icon now high-rez
  • FIXED: Improved support for international characters in file names
  • FIXED: Various issues related Sync getting stuck indexing