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Webex Teams Changelog

What's new in Webex Teams 44.4.0.29432

Apr 26, 2024
  • Resolved issues:
  • Hold button is disappeared randomly

New in Webex Teams 44.4.0.29432 (Apr 26, 2024)

  • Resolved issues:
  • Hold button is disappeared randomly

New in Webex Teams 44.4.0.29298 (Apr 11, 2024)

  • Resolved issues:
  • Prepopulating email broken
  • Webex App shows external user as internal in a Converged meeting
  • Issue in preview of image and other media in webex app when using external monitor
  • Issue with in-meeting reaction skin tone in Webex App (for iOS)
  • High Memory usage on Webex App causing crash and freeze
  • Cropping issue after PC wakes from sleep with scaling set to 125%
  • Webex users can't open attachments on the latest updates
  • Keynote Presentation on Converged architecture shows 'Presenter Notes' window to participants
  • Webex App conference button not working when clicking on a contact in the list
  • Webex App iOS 44.2 Hold button is disappeared randomly
  • Webex desktop consultive transfer failure
  • Call transfer disappears/doesn't work
  • Webex App for Desktop crash
  • Webex for BroadWorks call options conference issue
  • "Consult first" call transfer to DND number with iOS Webex App disconnects original call
  • Background same color as text when using High Contrast theme on Windows
  • No call history for inbound Long Distance call on Webex desktop and mobile app

New in Webex Teams 44.3.0.28993 (Mar 13, 2024)

  • Resolved issues:
  • Accesibility Tab on Webex App gets removed if the user does not have license for Messaging
  • Webex participant detail mismatch
  • Webex App first column changes to English (language is DE) after upgrade (translation issue)
  • When logging into Webex, users are prompted to install an email program
  • On Multi Call window, "Ctrl+D" shortcut key should be registered only when there is an incoming call
  • Webex multicall window cannot initiate call pressing Enter after entering string beginning with '#'
  • Back from Voicemail shows a screen with the Webex logo, or back to home screen
  • Sidebar on the left does not honor language settings
  • On Mac when user press keyboard shortcut Command+Q, it gives End Meeting/ Leave meeting, then restarts Webex
  • The Quiet hours feature in Webex App is experiencing incorrect localization for the Czech language
  • Call not started if dial string begins with # and multicall window is used
  • Contacts Tab does not load contacts - stays on previous Tab

New in Webex Teams 44.2.0.28859 (Mar 1, 2024)

  • Resolved issues:
  • Webex app does not display the dialpad icon on the sidebar
  • The organization administrator must edit and save the default sidebar navigation to make sure the dialpad appears for Webex App users.
  • Webex app opening Add a contact in another Display
  • When logging into Webex, users are prompted to install an email program
  • Webex App shows network connection issue while trying to share content in a sip call
  • SparkFinder.bundle can't be opened because Apple cannot check it for malicious software
  • Some shortcuts are not visible on Webex app for Mac

New in Webex Teams 44.2.0.28714 (Feb 13, 2024)

  • Resolved issues:
  • Video rendering displaying correctly.
  • Attendee cannot see the chat message that was sent by host in breakout session after rejoining.
  • Content Sharing fails during active call when User A is on desktop
  • When schedule the meeting from Webex App it shows the same name instead of the one saved in the template
  • Webex app preventing Windows to shut down
  • No minimized Call Window in task bar when "Auto-minimized calls" is selected
  • Customer reported a wrong translation in German version of the Webex App.
  • Presence shows outdated status in the Webex App on Mac OS
  • Wrong translation of word "Stage" in Norwegian
  • Option to delete profile picture although Avatar sync is enabled
  • Webex presence status is not working
  • Calendar and meeting content are not translated to German correctly

New in Webex Teams 44.1.0.28423 (Jan 15, 2024)

  • Resolved issues:
  • During a meeting, if a user tries to invite others to join the meeting, Webex App stops working and Webex App shuts down by itself.
  • Sometimes phone services not connected.
  • Webex App quits unexpectedly when opening the invite-guest page on devices where the screen scale is 177%
  • Deskphone does not auto-connect after the Webex App relaunches.
  • In-call presence doesn't change in Webex App when user ends sip call on device.

New in Webex Teams 43.12.0.28111 (Dec 8, 2023)

  • Resolved issues:
  • Failed to join meeting from protocol after launch Webex if ConversationsPresenter is not initialized.
  • Webex App quit unexpectedly when sharing the screen on an iOS device
  • The "New Message" functionality is not working correctly.
  • Missing text in the phone number fields

New in Webex Teams 43.11.0.27795 (Nov 9, 2023)

  • [iOS] First Time Experience - Join meeting without requesting camera permission then cannot open camera during the meeting
  • UC Calling, shared line continues to ring after the call is answered elsewhere
  • Sometimes users failed to join meeting from meeting link
  • Unable to install AWSWorkDocsDriveClient after successful installation of Webex App
  • Webex App shows green NOW button in Webex App under Calling tab.
  • Webex App interprets "Alt Gr" as "CTRL + ALT"
  • Wrong translation of calendar and meeting content in German
  • Upcoming Meeting list show unreadable in widget "grayed out" on iOS (iPhone)

New in Webex Teams 43.10.0.27753 (Nov 5, 2023)

  • Resolved issue:
  • Webex App:
  • Cannot disable whiteboard in the Webex call

New in Webex Teams 43.10.0.27451 (Oct 6, 2023)

  • In a meeting, no video content or name label for some participants
  • Calling phone service could not be connected immediately after resumed.
  • One way audio when accepting a second incoming call with End and Accept option
  • Directory search result does not show calling users
  • Meeting joined using Webex App is not respecting system language on macOS
  • Call transfer fails when using Mult-line (Unified CM Calling)

New in Webex Teams 43.9.0.27194 (Sep 6, 2023)

  • Resolved issues:
  • The host was not able to see the profile picture and initials for two users.
  • Webex iOS app showing multiple ended meeting
  • Blocked banner appearing in Webex App
  • App on android crashes
  • Getting single ring playback when making outgoing call.

New in Webex Teams 43.8.0.26955 (Aug 16, 2023)

  • Gif doesn't play after clicking away from the space
  • Webex on iOS requires unlocking the device to answer the call.
  • Joining a meeting from Webex for iPhone proximity paired to a device and then moving the call from the device to the mobile device results in one way audio.
  • Presence state for contacts appears on Webex only when the contact is clicked upon.
  • Users on Webex for iPhone can change profile picture when disallowed globally from control hub org settings
  • Spaces are displayed twice under Teams
  • "All day" meeting showing one day before the actual scheduled date.

New in Webex Teams 43.7.0.26612 (Jul 11, 2023)

  • Webex on iPad not prompting location permission for location services with RedSky Unified CM Calling
  • Bricklets not updating in space list
  • Adobe Photoshop keyboard shortcuts does not work when Webex App is open simultaneously.
  • When an international user dials a Hong Kong direct inward dialing (DID) from Webex App, that call doesn't show in call history
  • Contact cards do not show call button for Unified CM calling
  • Webex on iPhone cannot immediately access config when switching user accounts.
  • Webex App shows wrong timezone and start time when schedule meeting from IST
  • User presence goes inactive when minimized and user is actively working
  • User interface goes blank after signing in to the Webex App
  • Voicemail tab unstable in mobile Webex App

New in Webex Teams 43.6.0.26407 (Jun 18, 2023)

  • 'Ctrl + Alt + Y' hides the space instead of reloading it.
  • SparkMapi not responding stops PC shutdown
  • The app does not remember the user headset device
  • Receiving notification messages for 1:1 chats when notifications for Direct Messages is disabled
  • webexteams protocol is used in a embedded site in the Webex App. Not working in MAC.
  • users can create Spaces even though they don't have any messaging license
  • Webex App quit unexpectedly when searching on calling keypad and click show more then show less
  • Vertically oriented Monitor causes call window to auto maximize and close button hidden
  • Markup: Syntax Highlight not working for Csharp and powershell
  • Voicemail tab unstable in mobile Webex app
  • A duplicate space gets created after creating a space inside a team.

New in Webex Teams 43.5.0.26155 (May 9, 2023)

  • Resolved issues:
  • Meetings only license does not allow for help menu on Webex desktop app
  • Meeting time showed one hour before from page
  • Add a URL link not working on Mac
  • Space meeting notification do not highlight the space

New in Webex Teams 43.4.0.25959 (Apr 20, 2023)

  • Resolved issues:
  • Issue connecting to the Webex App after the upgrade to 43.3
  • Webex Unified CM Calling WebView2 browser is blank during SSO authentication with Okta IdP Server
  • Webex App intermittently freezing in the background.
  • Icons for shortcuts in the app disappear when moving app on Mac to an external monitor.
  • DTMF tone is audible even in iPhone Silent Mode active
  • Archived teams are not showing in the Webex App

New in Webex Teams 43.3.0.25468 (Mar 8, 2023)

  • Webex desktop clients quit intermittently after upgrading.
  • Pin message action not working
  • Delay while clicking between Messaging and Meetings calendar icons on the left side of
  • Moderators are unable to join spaces in the Team they moderate.
  • Webex App > Devices Tab do not disable Ultra sound options properly.
  • Webex UCM Calling IdP Cookie could not be shared.
  • Webex app displays a floating window when receiving an External/PSTN call using phone services

New in Webex Teams 43.2.0.25211 (Feb 14, 2023)

  • This update includes a fix for an issue where some users could not transfer or conference while in a call.

New in Webex Teams 43.2.0.25157 (Feb 10, 2023)

  • Webex App doesn't show the correct default landing screen on Android device
  • Deploy new webexbundle.msi will delete MC client package
  • Webex App on iPhone quit randomly 3-4 times when getting push notification
  • For Japanese, the menu options 'CLEAR AFTER (set a time)' and 'CHOOSE A STATUS' are incorrectly displayed in English
  • Turn off unified space meetings toggle, couldn't schedule a space meeting.

New in Webex Teams 43.1.0.24716 (Jan 11, 2023)

  • Resolved issues:
  • The attachment paperclip icon didn't work.
  • Turn off unified space meetings toggle, couldn't schedule a space meeting.

New in Webex Teams 42.2.0.21338 (Feb 2, 2022)

  • Fixed an issue where the conference icon flickered when you hovered over people's profile pictures.
  • Some text was truncated in German.

New in Webex Teams 42.1.0.21190 (Jan 14, 2022)

  • We resolved the following issues:
  • Some Portuguese translations were shown incorrectly.
  • When you joined meetings, sometimes you saw performance issues in the app.
  • When you used a screen reader, sometimes the space names weren't read out.
  • When your organization prevented you from sharing files, you could upload a file when you created a new space.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you called a phone number, you heard double ringing.

New in Webex Teams 41.12.0.20899 (Dec 14, 2021)

  • We resolved the following issues:
  • Sometimes when you moved between tabs, the user guidance window continued to show on tabs you had already visited.
  • After you ended a call with somebody, in your direct space with them you got an error retrieving messages.
  • In some spaces, you couldn't scroll back through older messages.
  • Some people noticed a delay with messages you sent.
  • We resolved the following issues when you use Meetings in Webex App:
  • When full-featured meetings was turned off, you couldn't start a meeting from a web browser.
  • Sometimes it took longer than normal to join a meeting.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • Sometimes the app quit unexpectedly when you used a Sennheiser headset.
  • You couldn't complete an internal call transfer.
  • When you'd change your call forward settings on your mobile app, the changes weren't reflected on your desktop app.
  • Caller ID would sometimes display the wrong name and number.
  • When you answered a call from a Call Queue, the phone number wouldn't display in the active call screen.
  • You were prompted to update your location every time you opened your laptop.
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • You weren't able to call someone with Call on Webex when your desk phone was connected to Webex App.

New in Webex Teams 41.11.0.20717 (Nov 28, 2021)

  • We resolved the following issues:
  • When you clicked Cancel on the Edit profile window, your cover image was removed.
  • You were prompted to enter a password when you used Webex App to join a meeting.

New in Webex Teams 41.11.0.20606 (Nov 17, 2021)

  • When you used one of the light themes, the cover photo for a space was dark and difficult to read.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • Text wasn't visible when you signed in to the User Activation Portal.
  • When you'd restart your app, it would take several minutes for your voice messages to show up.
  • When you'd change your call forward settings on your mobile app, the changes weren't reflected on your desktop app.
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • The activation code on your Devices tab was missing pixels.

New in Webex Teams 41.10.0.20371 (Oct 22, 2021)

  • We resolved the following issues:
  • Sometimes you received an error when you connected wirelessly to a device, and you tried to share a screen.
  • When your administrator disabled uploading local files, sometimes you still had the option in the app to Upload from computer,

New in Webex Teams 41.10.0.20360 (Oct 20, 2021)

  • We've moved the share control under the menu bar, to support the notch on the MacBook Pro.

New in Webex Teams 41.10.0.20280 (Oct 14, 2021)

  • We resolved the following issues:
  • Sometimes when you tried to join a Webex Event from the app, you were prompted to sign in and then received a notification that the event hadn't started.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • Sometimes when you answered a call, you couldn't transfer the call to someone else.
  • Sometimes when you received a call and the multitasking notification appeared, when the call ended the app was unresponsive.

New in Webex Teams 41.10.0.20213 (Oct 8, 2021)

  • We resolved the following issues when you use Meetings in Webex:
  • When you clicked the Join button, you saw multiple, "Can't join this meeting" messages.
  • You didn't see a meeting notification when you chose to be notified 5 minutes before the meeting started.
  • For some time zones, you couldn't schedule a meeting in the app
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • If you had multitasking enabled, the Webex app would crash when you were in the middle of a call.

New in Webex Teams 41.9.0.20091 (Sep 29, 2021)

  • We've resolved the following issue:
  • You couldn't see a status for some people.

New in Webex Teams 41.9.0.19961 (Sep 9, 2021)

  • We've resolved the following issues:
  • When you join a meeting as a guest using the app, the sign in screen wasn't localized.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you called into a meeting using a paired multiplatform phone, you'd get disconnected during the meeting.
  • When you called someone using a phone number and then transferred that call to another person, the title of the call window was incorrect.
  • Your call history would show all of your incoming and outgoing calls as canceled.
  • Call duration incorrectly included ring time.
  • You couldn't merge a call to make it a conference call.
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • UcLogin crash was registering Log Provider.
  • The emergency services disclaimer was incorrectly formatted in French.

New in Webex Teams 41.8.0.19868 (Aug 27, 2021)

  • Sometimes the app quit unexpectedly when you replied to a thread.
  • When your organization prevented you from changing your profile picture or display name, you didn't see an error message when you tried to change your profile picture or display name.
  • Every time you signed in to the app, you saw the What’s new popup.

New in Webex Teams 41.8.0.19732 (Aug 10, 2021)

  • We resolved the following issues:
  • Some Polish translations were truncated.
  • Sometimes you saw a connectivity issue when you opened the Health checker
  • If you had a bypass proxy list, sometimes you couldn’t connect to Webex services outside of your network.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you were in a call on your mobile app or your connected desk phone, the green call notification wouldn't appear on your desktop app.
  • You weren't able to answer the second call to a Call Queue.
  • The wrong number displayed in the caller ID when you received a call.
  • German translation was cropped when you clicked your profile picture and went to Settings > Calls > Call Queues.
  • The color of the text for Call Queues and Call Settings made it difficult to read in your Web app.
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • After receiving an update with a ring state, Webex didn't play the ringtone.
  • Your phone service wouldn't connect after you switched networks or your computer came out of sleep mode.

New in Webex Teams 41.7.0.19440 (Jul 8, 2021)

  • We resolved the following issues:
  • When you pasted a link that had a dash, you received an error message as the app's Clickbait link detection didn't allow the dash in unicode format.
  • When you used a VPN connection, the app took several minutes to connect.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you weren't active in Webex for a period of time, you sometimes had to restart the application to restore your connection.
  • When you received an incoming call, your call notification wouldn't display the caller ID correctly.
  • When your desk phone was connected to Webex and you used your desk phone to put a call on hold, you were unable to resume the call from your desktop app.

New in Webex Teams 41.6.1.19162 (Jun 9, 2021)

  • We’ve paused the desktop automatic update until June 15

New in Webex Teams 41.6.0.19119 (Jun 3, 2021)

  • We resolved the following issues:
  • When you were using Webex for Government and you had a HDD drive, sometimes the app used 100% of your computer's disk.
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • If you were using the app in Dutch and you tried to add a custom contact, the button was cut off.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you were in an active call, you were disconnected after 15 minutes.
  • When you started a conference call and a fourth person was added, everyone could hear you but you weren't able to here others.
  • Video would disappear when you'd put a call on hold while someone was sharing their screen.
  • You weren't able to use the DTMF pause function (",") of your dial pad when making a call.
  • You weren't able to share your screen after a call was transferred.
  • You couldn't stop sharing your screen when the person on the other end of the call was using a device that didn't support screen share (for example, a desk phone).

New in Webex Teams 41.5.0.19072 (May 28, 2021)

  • When you used macOS Big Sur 11.4, some users were unable to sign in.

New in Webex Teams 41.5.0.18911 (May 24, 2021)

  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • Sometimes you couldn't receive an incoming call.
  • We resolved the following issue when you use Webex Calling or Calling Hosted by a Service Provider:
  • Sometimes you couldn't make an outbound call.

New in Webex Teams 41.5.0.18787 (May 6, 2021)

  • We resolved the following issues:
  • When your company's retention policy was set to 24 hours, you sometimes had errors loading messages in spaces.
  • When you copied a message that included a link, you incorrectly received an error when you tried to paste the copied text into a space.
  • Sometimes you didn't have the Messaging tab in the app to send messages.
  • We resolved the following issue when you use Meetings in Webex:
  • You weren't able to use the Join button in your desktop app to join a meeting scheduled in Google Calendar.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you started a conference call, you'd see a Recording stopped message pop up. The call recording wasn't affected.
  • When you'd retrieve a call that was parked on a Cisco IP Phone 8800 Series Multiplatform Phone, there would only be one-way video.
  • When you parked a call and clicked More next to the Retrieve button, you were presented with an empty list.
  • We resolved the following issues when you use Calling in Webex (Unified CM):
  • The number you set up for Extend and Connect wasn't remembered if you used the same number for Single Number Reach.
  • Your phone service wouldn't connect when you disconnected from your VPN.

New in Webex Teams 41.4.0.18629 (Apr 22, 2021)

  • We resolved the following issue when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you put a call on hold and then resumed the call, the other party couldn't hear you.

New in Webex Teams 41.4.0.18595 (Apr 18, 2021)

  • We resolved the following issue when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you tried to answer a call from a hidden caller id (anonymous) that displayed as Call in Webex, you incorrectly received the error that the call was no longer available.

New in Webex Teams 41.4.0.18516 (Apr 8, 2021)

  • We made the following improvement when you connected to your enterprise content management:
  • When you preview a file in Box, you can now click to edit that file.
  • We resolved the following issues:
  • Sometimes you didn't see the personal room link on contact cards.
  • When you were reading a space and switched to another tab, new messages in the space were incorrectly marked as read.
  • When you use macOS 11 (Big Sur), you didn't have the Copy Link option when you right-clicked on a link in a space.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When someone called you and hung up before you answered, you'd continue to hear it ring.
  • You were unable to close the Retrieve window after a call was parked.
  • When you used your dial pad to call a number with more than 20 digits, you got an error message that said "Sorry, calling phone numbers is not possible."
  • Your in-call timer reset when you started sharing your screen.
  • The call would drop if you and the person you were on a call with put the call on hold.
  • We resolved the following issues when you use Calling in Webex (Unified CM):
  • Migrating your contacts from Jabber to Webex failed because of case sensitivity in email addresses.
  • You'd see a Bad network message in your app header even if you weren't experiencing any noticeable audio or video issues during a call.
  • You wouldn't see your desk phone in the Connect to a device list in your app header.
  • You weren't able to share your screen or application during a call.

New in Webex Teams 41.3.0.18191 (Mar 12, 2021)

  • We resolved the following issue:
  • Even though you were an existing user, Webex treated you like a new user and showed you onboarding screens.

New in Webex Teams 41.3.0.18143 (Mar 3, 2021)

  • We resolved the following issues:
  • We updated the Terms of Service link in the app.
  • You couldn't scroll down on the single sign in screen.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you placed a call on hold and then tried to make a Webex call, your held call was disconnected.
  • When you were in a call with someone who shared their screen, you'd sometimes get another incoming call notification from the same person.
  • When you tried to transfer an active call, you weren't able to complete the transfer while the call was ringing.
  • After you added someone else to an active call and then merged the two calls, your audio could no longer be heard.
  • If you'd recently parked a call and tried parking another call, you received the following error: "No park number is available".
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • You weren't able to join a full-featured Webex meeting using Call Me.

New in Webex Teams 41.2.0.17979 (Feb 12, 2021)

  • We resolved the following issues:
  • When you updated your profile and then reopened the profile settings, the page was blank.
  • When you were joining a meeting, you couldn’t tab between the options.
  • Sometimes when you joined a meeting as a guest, your video didn’t show.
  • Sometimes you received multiple notifications for the same meeting, including when your computer was locked

New in Webex Teams 41.2.0.17887 (Feb 4, 2021)

  • We resolved the following issues:
  • When your organization uses proxy, sometimes you couldn't sign in to the app.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you tried to pull a call while connected to a Webex device, the pull fails.
  • There were audio and connection issues when trying to make a conference call.

New in Webex Teams 41.1.0.17621 (Jan 13, 2021)

  • We resolved the following issues:
  • When your administrator turned off the classified spaces setting and you were signed in, you could still classify spaces.
  • When you edited a message, sometimes older messages in the space didn't display.
  • Sometimes messages didn't display correctly.
  • When your company uses branding, if the app didn't download the logo on sign-in you just saw a blank logo.
  • You could choose a sound for message notifications, but the app always played the Beep tone.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you added a phone number to a contact and you called that contact, the call would go through as a Call on Webex rather than Webex Calling.
  • You weren't able to end a held call.
  • We resolved the following issue when you use Calling in Webex (Unified CM):
  • You wouldn't get an incoming call notification when a second call came in.

New in Webex Teams 40.12.0.17554 (Jan 7, 2021)

  • We've updated the app version for December, this version of the app will begin rolling out to existing customers today.

New in Webex Teams 40.12.0.17322 (Dec 13, 2020)

  • We resolved the following issue when you use Unified CM:
  • When you were on a call, you couldn't use keyboard shortcuts.

New in Webex Teams 40.12.0.17293 (Dec 10, 2020)

  • We resolved the following issues:
  • Webex would freeze when you clicked on your profile picture.
  • Webex would crash after you'd restart your computer from Sleep mode.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • When you received an incoming call while connected to a device but chose to answer the call on your desktop app, you had to reconnect to the device after the call ended.
  • When someone shared their screen during a call, you didn't see the zoom option.
  • When you'd receive an incoming call from someone in your organization, their email address would show up as the caller ID instead of their name.
  • We resolved the following issue when you use Unified CM:
  • When you received an incoming call while connected to a device but chose to answer the call on your desktop app, you had to reconnect to the device after the call ended.
  • When you entered your credentials into the Phone Services tab of your Settings and then clicked Save, your Settings window disappeared, making it difficult to know whether your changes saved.
  • When someone shared their screen during a call, you didn't see the zoom option.
  • When you'd receive an incoming call from someone in your organization, their email address would show up as the caller ID instead of their name.

New in Webex Teams 40.11.0.17133 (Dec 10, 2020)

  • We resolved the following issues:
  • Sometimes you couldn't add people to a space.
  • When you filtered your spaces and then peeked in a space, the filter was removed from the spaces list.
  • We resolved the following issue when you connected to your enterprise content management:
  • When your admin chose to enable linked folders and make them the default storage location in Control Hub, linked folders were not being set as the default storage automatically. Instead, you were prompted to manually set the linked folder as default.
  • We resolved the following issues when you use Webex Calling or Calling Hosted by a Service Provider:
  • You'd experience video issues when making a call from your desktop app to a Polycom.
  • Making a long distance call from your desktop or mobile app failed.
  • Sometimes there is a small delay in phone service registration.
  • When you'd try to transfer a call and nobody picks up, you couldn't hear the caller but they could hear you.
  • You wouldn't hear incoming calls ring on your desktop speaker.
  • Call Queues would open in an external browser with an error message if Call Settings Web view was configured.
  • We resolved the following issue when you use Unified CM:
  • You'd see a Phone Services Disconnected error message when your phone service should work.

New in Webex Teams 40.10.1.16903 (Nov 4, 2020)

  • We resolved the following issue when you use Meetings in Webex Teams:
  • In a meeting, when you had an active speaker you couldn't open the participant or chat windows.

New in Webex Teams 40.10.1.16875 (Nov 1, 2020)

  • We resolved the following issues:
  • When you took a screenshot the focus incorrectly moved to the search area.
  • Sometimes when you used Outlook integration, status didn't show correctly and you didn't have the option to connect to Microsoft Outlook in Preferences.
  • You couldn't leave a space using Leave in the space menu
  • Sometimes you were signed out of the app and unable to sign back in again.
  • There was an issue storing your conversations locally.
  • We resolved the following issue when you use Meetings in Webex Teams:
  • The mute button showed you as muted but others could hear you during a space meeting.
  • We resolved the following issues when you use Calling in Webex Teams (Webex Calling):
  • You'd only hear an incoming call ring for 30 seconds and then the ringing would stop.
  • Webex Teams showed your status as on a call when you weren't on a call.
  • When you'd pull a call from your desktop app, the call was automatically put on hold.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • You weren't able to transfer a call or add another person to a call.

New in Webex Teams 3.0.16651.0 (Oct 7, 2020)

  • This updates the September app that is available for organizations that have enabled the Custom update schedule setting in Cisco Webex Control Hub.

New in Webex Teams 3.0.16605.0 (Oct 2, 2020)

  • We resolved the following issues:
  • Some French translations in the app were truncated.
  • When you upgraded the app, you didn't see the option to "Always Connect to Microsoft Outlook in Preferences.
  • We resolved the following issues when you connected to your enterprise content management:
  • When files were shared from SharePoint, some files had the SharePoint label while other files showed the OneDrive label.
  • When you chose to share a Box file, the list only showed 3 files at a time and the remainder of the screen was blank.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • Your status wasn't showing up correctly.
  • When someone called you, you'd only hear your ringtone for 30 seconds.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • When you tried to transfer a call or add someone to a call, the Call button would disappear after you typed the person's number in the keypad. If you used your mouse to select the numbers in the keypad, the Call button remained, as expected.
  • There were audio issues with the G.729 codec.

New in Webex Teams 3.0.16285.0 (Aug 31, 2020)

  • We resolved the following issues when you use Meetings in Webex Teams:
  • When your on-premises device was connected to a meeting, and you connected to the device using Webex Teams, you correctly couldn't join the meeting from Webex Teams. However, you couldn't make calls or share your screen without signing out of the app.
  • When your admin turned on the internal call-back teleconferencing setting, you couldn't choose the Call me at option for audio in a meeting.
  • When you tried to join a meeting that was full, you didn't see the correct message.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • When you entered your voicemail PIN to retrieve voice messages, you heard two tones for every digit you entered.
  • Voicemail icons, such as Play and Delete, weren't showing up forcing you to call into your voicemail system to listen to and manage your voice messages.
  • Your status continued to show that you were in a call even after a call ended.
  • Your call forward setting wasn't maintained between your desktop and mobile apps.
  • Your incoming calls were duplicated in your Call History under both All and Missed tabs, whether you answered the call or not.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • Webex Teams would prompt for token expiry even though the refresh token hadn't actually expired.
  • You weren't able to complete a transfer after entering the name of the person you wanted to transfer the call to.
  • When you searched for someone to call, you weren't able to place the call from your search results if entries started with a number.

New in Webex Teams 3.0.16040.0 (Jul 31, 2020)

  • We resolved the following issues:
  • Sometimes the status didn't update for people until you moved your mouse over their picture.
  • When your company used Single Sign On (SSO), you couldn't sign in if your email address contained a special characters, such as apostrophes.
  • We resolved the following issue when you connected to your enterprise content management:
  • When you linked a folder, files shared from SharePoint incorrectly displayed a OneDrive label.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • You'd see a yellow phone icon on the left of your app window letting you know your phone services weren't connected but when you clicked the icon to open your Call Preferences and clicked the Reconnect button, nothing would happen.
  • When you'd get a voice message, you'd have to click the Voicemail tab twice in order to see the message in your list.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • Sometimes the app didn't automatically pick up server changes in the Unified CM environment.
  • You may not have been able to share your screen when making a call to a Webex Teams user's video address.

New in Webex Teams 3.0.15711.0 (Jun 26, 2020)

  • We resolved the following issues:
  • We resolved the following issues when you use Meetings in Webex Teams:
  • When you joined a Webex team meeting when you were using your desk phone, the call control window disappeared during the meeting.
  • If you tried to join a meeting that occurred a long time in the future or in the past, an inaccurate error message was displayed.
  • We resolved the following issues when you use Calling in Webex Teams (Webex Calling):
  • You weren't able to forward calls.
  • You weren't given the option of how to call someone when you wanted to add them to a call.
  • You couldn't make a Webex Teams call.
  • Your status would continue to show you in a call after a call had ended.
  • If a call was forwarded to you from a Call Queue, you'd see the queue name as the caller ID instead of the caller's name.
  • You weren't able to include a fourth person in a conference call.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • When you went to use your dial pad in the app, you may have noticed it was missing the + sign.
  • The issue arose when you chose to use your Operating System speaker and microphone during a call but also had a headset connected to your computer but not selected in Webex Teams. When you pressed the Mute button on your headset, you'd get an audio prompt letting you know you're muted when you actually weren't. Your audio continued to be sent through your OS microphone.
  • Your status didn't show that you were in a call when you were using your desk phone.
  • When you called another person in your organization while you're connected to your desk phone and you left that person a voice message, you'd be removed from the space you have with that person.
  • Missed calls didn't show a phone number in your Call History.

New in Webex Teams 3.0.15645.0 (Jun 18, 2020)

  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • Sometimes you couldn't make a call to a phone number.

New in Webex Teams 3.0.15485.0 (May 31, 2020)

  • We resolved the following issues:
  • When you were the only moderator in a team, you could incorrectly remove yourself as team moderator.
  • Webex Teams didn't use your backup proxy.
  • When your company used Single Sign On (SSO) and you entered an incorrect email address, you couldn't sign in using your correct email address.
  • We resolved the following issue when you use Meetings in Webex Teams:
  • We resolved the issues related to joining meetings where a password or PIN is required.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • When you merged two active calls to create a conference call on the fly, your participant list would show duplicate entries.
  • You didn't see someone's video when they called you.
  • When you made a call from the app to a phone number, the phone number didn't display in your Calling window.
  • Your status didn't update when you were on a call.
  • When you transferred a call, you couldn't disconnect from the call.
  • When you added more than 2 people to a call, your audio was inconsistent.
  • The self care portal link wouldn’t open the Webex Calling User Portal.
  • The Complete Transfer button would disappear when a call was transferring.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • When you recorded an incoming call, a new untitled space was created.
  • When you made a call to an unregistered number or video address accidentally, you'd receive a notification that the number was invalid but when you closed the calling window, the dial tone continued.
  • Every time you put a call on hold and then resumed that call, you'd see a new call entry in your Call history.
  • When you transferred a call, the person on the other end wouldn't have any audio.

New in Webex Teams 3.0.15410.0 (May 14, 2020)

  • When your administrator added a custom help link, clicking on the help icon opened the link twice.
  • You couldn't start a meeting using your Personal Room link in the meetings tab.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • When you were on a call, your availability didn't change to On a call.
  • We resolved the following issues when you use Calling in Webex Teams (Unified CM):
  • Sometimes when you recorded a meeting locally, muted audio was recorded.
  • When you dialed an invalid number, you heard the busy tone.

New in Webex Teams 3.0.15333.0 (May 1, 2020)

  • We made the following improvement:
  • Bots are now listed in the People search results list.
  • We resolved the following issues:
  • When you were a team moderator, you couldn't move spaces out of a team.
  • Before you joined a meeting, the preview window sometimes showed an audio device that differed from the device that you’d selected to use.
  • When you joined a meeting using a link from an external application, the meeting details were not always populated.
  • We resolved the following issues when you use Calling in Webex Teams (Webex Calling):
  • You weren't able to merge two active calls together to start a conference call.
  • When you put someone on hold, the call would disconnect.
  • When you were in a video call using an on-premises device, video disconnected after 15 minutes.
  • The progress indicator would spin endlessly when adding a call forward number.
  • We resolved the following issues when you use Calling in Webex Teams (Unified CM):
  • You wouldn't hear a busy tone when expected.
  • Your Voicemail tab would show as disconnected.
  • You were constantly prompted to upgrade your headset.

New in Webex Teams 3.0.15283.0 (Apr 26, 2020)

  • We made some changes to improve searches.
  • We made some improvements to memory usage.

New in Webex Teams 3.0.15221.0 (Apr 12, 2020)

  • We resolved the following issues:
  • You couldn't join a space meeting when somebody had forwarded the invite to you.
  • When you were connected to an on-premises device you couldn't share your screen.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • You sometimes lost your audio when you merged two calls.

New in Webex Teams 3.0.15164.0 (Apr 5, 2020)

  • We resolved the following issues:
  • When you tried to call somebody from the peoples tab in a space, the app quit unexpectedly and restarted.
  • When you use Calling in Webex Teams (Unified CM), sometimes the app quit unexpectedly.
  • We resolved the following issues when you use Calling in Webex Teams (Webex Calling):
  • Call forwarding wasn't enabled in the app when you selected call forwarding and send all calls to voice mail in settings.webex.com.
  • Changes you made to call forwarding on settings.webex.com weren't shown correctly in the app.

New in Webex Teams 3.0.15131.0 (Mar 23, 2020)

  • We resolved these issues:
  • We resolved the following issues when you use Calling in Webex Teams (Webex Calling):
  • Sometimes the incorrect caller ID was shown.
  • Phone services sometimes quit unexpectedly and failed to restart and reconnect.
  • When you used feature access codes, there was an issue with numbers containing spaces.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • You couldn't use your keyboard for keypad input during a call.
  • When you used buttons and cards with apps in Webex Teams, we resolved the following issues:
  • Some images incorrectly displayed at full size in cards.
  • When you had multiple images in cards, additional space was incorrectly added to them.
  • When you extended the size of a card, the message area didn't expand correctly.
  • When you chose to center buttons on the card, they appeared left aligned.
  • The height for dropdown lists on cards made it difficult to read the text.
  • When you have multiple buttons, the content for the first button clicked was shown over any other button's content.

New in Webex Teams 3.0.15092.0 (Mar 13, 2020)

  • We've made some updates for scaling reliability.

New in Webex Teams 3.0.15036.0 (Mar 13, 2020)

  • We resolved the following issue when you connected to your enterprise content management:
  • When your administrator had disabled local storage and there was no linked folder in the space, you couldn't create a screen capture in that space.

New in Webex Teams 3.0.15015.0 (Mar 2, 2020)

  • We resolved these issues:
  • Webex Teams didn't reliably support two proxies in a proxy auto-configuration (PAC) file.
  • When you joined a meeting and paired to a Webex room device, you could still be heard by other participants when you muted your audio.
  • When you joined a meeting from the link in a Microsoft Outlook invitation, the meeting window opened behind the Webex Teams app and was hidden from view.
  • When you joined a meeting paired to a device, the participant list would show as blank.
  • When you clicked Let in to admit someone from the lobby into a meeting, you were taken to the main meeting window instead of the people list.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling):
  • You'd sometimes get disconnected in the middle of a call.
  • You couldn't resume a held call while sharing your screen.
  • After answering a call, you couldn't always share your screen.
  • Webex Teams would occasionally restart for no apparent reason.
  • When you'd make a phone call from the Webex Teams app, the person on the other end would hear background noise.
  • When transferring a call to someone else, you'd see the option to Complete Transfer before the other person even answered the call.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM):
  • When you paired Webex Teams with a Cisco Webex Room Kit device, you couldn't make a call by entering someone's email address in the dial pad.
  • When you used the dial pad to call someone, the call would be a video call automatically.
  • When you used buttons and cards with apps in Webex Teams, we resolved the following issue:
  • The default value for an input.number field was different across apps.

New in Webex Teams 3.0.14866.0 (Feb 13, 2020)

  • We resolved this issue:
  • When you selected the Don't connect audio setting before joining a meeting, the audio connected to the meeting.

New in Webex Teams 3.0.14741.0 (Jan 31, 2020)

  • We resolved these issues:
  • Sometimes the screen capture button wasn't enabled.
  • We resolved the following issue when you use Calling in Webex Teams (Unified CM)
  • Your self-view video froze when you were on a call.
  • When you were in a meeting and somebody shared a screen, a profile picture was shown over the shared screen.
  • When you scheduled a meeting in a space and invited somebody who wasn't in the space, they couldn't join when they were connected to their desk phone for calls.
  • When you scheduled a meeting on your Webex site and added the link to a Microsoft Outlook invitation, any people who joined and then left the meeting, couldn't rejoin the meeting again.
  • We resolved the following issue when you use Calling in Webex Teams (Webex Calling)
  • You couldn't make a call using a numeric SIP address.
  • Some French translations didn't appear correctly.

New in Webex Teams 3.0.11143.0 (Mar 4, 2019)

  • You couldn't dial a number when you connected to a Cisco Webex room or desk device.

New in Webex Teams 3.0.11110.0 (Mar 1, 2019)

  • We made this improvement:
  • Webex Teams now prioritizes proxy auto-configuration over registry settings.
  • We resolved these issues:
  • When you had more than one app registered to Outlook for status integration, Skype for Business would quit unexpectedly.
  • Your status didn't show in the spaces list if you used the default profile picture.
  • The audio in calls or meetings echoed if you joined using certain models of Dell computers.
  • Sometimes, you couldn't start calls if you changed your network connection.
  • For some searches using the With: search filter, duplicate spaces appeared in the search results.

New in Webex Teams 3.0.10975.0 (Mar 1, 2019)

  • We’ve made improvements to messaging reliability.

New in Webex Teams 3.0.10887.0 (Mar 1, 2019)

  • We made this improvement:
  • We updated the text in the space policy to say "Content is stored for up to ."

New in Webex Teams 3.0.10848.0 (Feb 7, 2019)

  • We resolved this issue:
  • Sometimes, after restarting your computer, you got an error message that audio and video were unavailable.
  • The number of people displayed in the People list was incorrect.

New in Webex Teams 3.0.10802.0 (Feb 7, 2019)

  • We resolved these issues:
  • We fixed some issues when you use your Microsoft OneDrive or SharePoint Online account for sharing files.
  • When the meeting host joined their meeting from Webex Teams, audio options weren't available for attendees.
  • Some coach marks weren't completely localized.
  • You didn't see the domain name for external contacts in the People list.
  • When you shared your screen and then changed the setting for "Share computer audio", the app didn't remember the setting.
  • You couldn't use the Tab key to complete an @mention.
  • When you used the dark theme, there was a white outline around the app window.
  • We updated several translations.
  • We made these improvements:
  • When you join a meeting or make a call, we've replaced the "More options" text with your selected device.
  • When you share your screen in a local meeting, the "Share computer audio" setting is now off by default.

New in Webex Teams 3.0.10626.0 (Jan 16, 2019)

  • We resolved these issues:
  • The app quit unexpectedly if you were sharing your screen with an on-premises device.
  • Sometimes, the app quit unexpectedly when you tried to use enterprise content management.
  • The app quit unexpectedly when you used the Tab key to navigate to the message area using a JAWS screen reader.

New in Webex Teams 3.0.9308.0 (Aug 23, 2018)

  • We aligned the order and titles of the activity menu items with the Windows app.

New in Webex Teams 3.0.9230.0 (Aug 18, 2018)

  • Improvements:
  • The My Personal Room button now appears in Meetings even if you're not using the Cisco Webex Hybrid Calendar Service and Microsoft Exchange, Microsoft Office 365, or Google Calendar for G Suite.

New in Webex Teams 3.0.9168.0 (Aug 15, 2018)

  • Made these improvements:
  • You can easily see when people from outside your organization are in a space. The message input area has a yellow tint and border around it.
  • When you manually connect to a Webex device, you are presented with a PIN on the device to enter in your Webex Teams app. This ensures that you are connecting to the correct device.
  • You can use Wi-Fi to discover and connect to nearby Webex devices, in addition to ultrasound. You'll have this option only if your administrator enables it for your organization using Webex Control Hub.

New in Webex Teams 3.0.9081.0 (Aug 14, 2018)

  • Improvements:
  • You can now turn off the ringing sound and notification that pop up when someone is calling you directly. Click your profile picture, choose Preferences, select Notifications, and choose Mute notifications.
  • Resolved issues:
  • Non-English (Unicode) characters, such as emojis, displayed an error message when used in someone's display name.

New in Webex Teams 3.0.8951.0 (Jul 13, 2018)

  • Resolved these issues:
  • You couldn't join a scheduled meeting from the meeting notification.

New in Webex Teams 3.0.8916.0 (Jul 7, 2018)

  • Improvements:
  • We now support web links from various domains such as .corp and .info as long as the URL beings with https://
  • Resolved these issues:
  • Calls might not work if you frequently changed Wi-Fi networks.
  • The Join button showed an incorrect elapsed meeting time if you called or received calls from some devices.

New in Webex Teams 3.0.8771.0 (Jul 2, 2018)

  • Improvements:
  • We’ve changed the way you use Search and filters. Search is now above the spaces list, and you’ll see your filters when you click the search bar. You can sort search results easily using the new Spaces, Messages, and Files tab buttons. The search modifiers In: and From: are available in the Refine your search menu at the bottom of the spaces list.
  • We updated the format and color scheme of the spaces list. The new format emphasizes space and team names and doesn’t preview messages.
  • Now, you’ll find your Do Not Disturb status settings when you click your profile picture. We also changed the Do Not Disturb status icon to a moon.
  • You can now call phone numbers and SIP addresses from Search (where calling is supported). You can also call spaces directly from search results.
  • We updated the colors used to represent teams.
  • We've made it easier to flag messages and see what messages are flagged.
  • Resolved these issues:
  • You couldn’t end a call on the app if you were connected to a room or desk device.
  • Your minimized video window didn’t show if you were on a call and minimized the app.
  • If you were on a call, the number you dialed appeared over the keypad and prevented you from entering new numbers.

New in Webex Teams 3.0.8647.0 (Jun 11, 2018)

  • We made these improvements:
  • The newly designed connection and sharing menu gives visual feedback when it connects automatically to a Webex device. You'll be able to select from a list of recently connected devices or search for a device within your organization.
  • We resolved these issues:
  • You couldn’t call someone if you hadn't messaged them previously.
  • You couldn’t add moderators to a team.

New in Webex Teams 2.0.8480.0 (May 20, 2018)

  • Cisco Spark is becoming Cisco Webex Teams. Look out for the next version, which will have a new name and app icon.
  • Resolved these issues:
  • German translations did not appear in all places.
  • The notification sound did not play when you received new messages.

New in Webex Teams 2.0.8333.0 (May 4, 2018)

  • RESOLVED ISSUES:
  • The app quit unexpectedly when you:
  • Clicked the Share screen button.
  • Hovered over the activity menu button.
  • Uploaded media logs.
  • Verified a paired room or desk device.

New in Webex Teams 2.0.8218.0 (Apr 18, 2018)

  • Improvements:
  • Now, when you’re on a call and try to start a second call, you’ll see a message warning you to disconnect your active call before placing another one.
  • We've removed the split between People and Spaces as part of a wider design effort. This is the first step, and over the next few releases, we’ll introduce updates to the app’s notifications settings and search filters. These updates will improve how you view and manage spaces and give you greater control over your notifications. Cisco Spark for Windows and Mac will now work like most mobile apps do, without dividing your people and spaces. If you want to see all your direct messages, you can still use the People filter.
  • Resolved these issues:
  • When sharing your screen to Cisco Spark Board from the app, Cisco Spark would quit unexpectedly.
  • If there were several moderators in a space, the moderator list overflowed into other areas of the app window.
  • Text in the search results overlapped and appeared scrambled.
  • The number of days before a meeting started displayed incorrectly.
  • Spaces with content that had expired showed the wrong date in Spaces list.

New in Webex Teams 2.0.8040.0 (Mar 23, 2018)

  • Fixed issues:
  • Messages didn’t show when you opened a space, and the message loading indicator (blue dots at the top of a space) appeared indefinitely.
  • The message sending indicator (blue dots below your message) appeared indefinitely even if you successfully sent a message.
  • If you signed into Cisco Spark after someone else or with a different email address, the previous email still appeared on your profile.
  • When using multiple monitors and playing a PowerPoint slide show, the slide show ended when you received a Spark message and the shared content was distorted.
  • Messages with line breaks sent from people using Cisco Spark for iPhone or iPad displayed incorrectly.
  • Content that you shared from your screen appeared distorted when someone else started annotating on it.
  • If you left a space on Cisco Spark for Web, the space might still show up on Cisco Spark for Mac and Windows.

New in Webex Teams 2.0.7828.0 (Feb 26, 2018)

  • Resolved these issues:
  • You couldn't make calls on some corporate networks.

New in Webex Teams 2.0.7753.0 (Feb 22, 2018)

  • Resolved issues:
  • Cisco Spark quit unexpectedly on Windows 7 or Windows 8 when you opened the Help menu.
  • An error message appeared in spaces that didn’t have messages.
  • A message loading indicator (blue dots at the top of a space) appeared in spaces that didn’t have messages.
  • “Beta” appeared at the top of the app window.
  • CPU usage climbed to 40 – 60% on Windows 7 during calls.
  • Improvements:
  • When someone adds you to a call as a guest, you’ll see the name of the person who added you on the message invite in Cisco Spark.

New in Webex Teams 2.0.7603.0 (Feb 2, 2018)

  • We reduced how often we upload logs from Cisco Spark to our servers. This helps things run more smoothly behind the scenes and improves the performance of Cisco Spark.

New in Webex Teams 2.0.7534.0 (Jan 27, 2018)

  • Administrators can prevent you from sharing files in a space. We’ve resolved an issue associated with this feature that prevented you from pasting text into a message.

New in Webex Teams 2.0.7494.0 (Jan 27, 2018)

  • We fixed an issue that prevented you from leaving a space.
  • We updated several translations.
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.7251.0 (Dec 20, 2017)

  • Mention everyone in a space by typing @all. It's useful when you have something really important or time-sensitive to share with everyone in a Cisco Spark space and want to make sure they read your message. It works as if you @mention every single person in the space individually and notifies them of being @mentioned.

New in Webex Teams 2.0.7035.0 (Dec 1, 2017)

  • Announcement Spaces:
  • Sometimes you need to share important information with your team, without the distraction from other conversations happening in the space. With Cisco Spark, you can use any moderated space, including the General space of a team, just for announcements.

New in Webex Teams 2.0.7018.0 (Nov 25, 2017)

  • We fixed an issue where the ringback tone didn't play when you were making a call.
  • We fixed an issue with automatic proxy detection on Mac OS 10.13 (High Sierra.)

New in Webex Teams 2.0.6993.0 (Nov 24, 2017)

  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.6939.0 (Nov 16, 2017)

  • We fixed an issue that prevented the message notifications sound from being played.
  • We fixed an issue that caused contacts to be displayed as “Unknown.”
  • We resolved an issue that prevented some people from signing into Cisco Spark when single sign-on is enabled with Microsoft ADFS and Mac is internal and presented with the NTLM authentication flow.
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.6738.0 (Oct 28, 2017)

  • We solved an issue that truncated the Contact a Person option when sending a message.
  • We improved the performance of sending messages.
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.6653.0 (Oct 18, 2017)

  • We fixed an issue where you might have messages missing in your conversation history.
  • We solved an issue where if you were using macOS 10.0, Cisco Spark might quit unexpectedly after a call ended.
  • We solved an issue where some people appeared twice in the list of invited people for meetings in the meetings list.

New in Webex Teams 2.0.6621.0 (Oct 11, 2017)

  • Resolved an issue that prevented you from connecting to Cisco Spark while using an unauthenticated proxy server.

New in Webex Teams 2.0.6595.0 (Oct 9, 2017)

  • Fixed an issue that caused the app to send too many requests to the Cisco Spark server.

New in Webex Teams 2.0.6555.0 (Oct 6, 2017)

  • New Feature:
  • If you have Google Calendar and the Hybrid Calendar Service enabled, you can now schedule meetings from a space and create meeting invites in Google Calendar.
  • Now, you can find diagnostic information about the devices you pair to with the Cisco Spark app. To open the diagnostics window, go to Preferences > Devices, and click .
  • Resolved Issues:
  • You can now connect to Cisco Spark using a Basic Authentication proxy server.
  • We updated localized text such as “Send Feedback” and “Invite Guest.”
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.6368.0 (Sep 13, 2017)

  • We solved an issue where if you copied an image from a space and pasted it in another space, you saw numbers instead of the image.
  • We fixed an issue where different users signing on to the same computer couldn’t launch Cisco Spark.
  • We resolved an issue that allowed you to lock a team space.
  • You can now reliably copy and paste links from a web browser into Cisco Spark.
  • Now, you can see when you’re paired to a Cisco Spark room device or a Cisco Spark Board.
  • We solved an issue where if you started a call from a People space and invited a guest to the call, the call ended if the guest left.
  • You won’t hear echo sounds during calls.
  • We updated localized text such as “End meeting” and “End On” in Cisco Spark.
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.6199.0 (Sep 5, 2017)

  • Calls from people outside of Cisco Spark no longer appear as “Unknown” in your call history after you restart the Cisco Spark app.
  • People outside of Cisco Spark no longer appear as “Unknown” in the scheduled meetings list.

New in Webex Teams 2.0.6154.0 (Sep 5, 2017)

  • We changed the layout of the message area, and you’ll see new icons available when you type your messages.
  • When you click “New Messages,” you’ll be brought to the correct location in your message history.
  • You can create new spaces even if you’ve included people who have left the company. You’ll get a message letting you know that they weren’t added.
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.6007.0 (Jul 22, 2017)

  • We fixed an issue that showed people within your company as external users on the People list.
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.5999.0 (Jul 19, 2017)

  • We updated localized text in Cisco Spark and made improvements to the upgrade process.

New in Webex Teams 2.0.5899.0 (Jul 11, 2017)

  • We fixed a bug that would crash Cisco Spark for Mac when you attempted to send feedback.
  • We improved the stability of Cisco Spark.

New in Webex Teams 2.0.5820.0 (Jun 29, 2017)

  • If you have a partner branded Cisco Spark account, you can now open help content and send feedback directly from the app. For more information see Send Feedback in the Cisco Spark App and Get Support at https://support.ciscospark.com/customer/portal/articles/1335073-how-do-i-report-issues-and-send-feedback-.

New in Webex Teams 2.0.5790.0 (Jun 29, 2017)

  • When you schedule a Cisco Spark meeting from a space, the meeting information now includes a video address (SIP URI) so people can dial in to the meeting from any standards-based video system or room device.
  • You can now make and receive phone calls if you connect to a VPN after starting Cisco Spark.
  • We fixed a bug where messages were shown briefly in a space then disappeared because of a storage configuration set by an organization’s administrator.
  • We limited the number of times the app tests its connection to our messaging service.
  • We fixed a misspelling in the Dutch warning message that displays when sharing a whiteboard.

New in Webex Teams 2.0.5630.0 (Jun 5, 2017)

  • We fixed some font kerning issues in the app.
  • We fixed a Dutch translation error.
  • We now handle the case when the user enters a very long message.
  • We fixed an issue where files were slow to start downloading in IPv6 networks.
  • We made some translations updates.
  • We made some fixes to improve stability.
  • We added a feature to send logs from your Mac clients for troubleshooting.

New in Webex Teams 2.0.5175.0 (Apr 14, 2017)

  • We've added a visual representation of your status which appears on your profile picture.
  • The recents list shows independent lists of people and spaces.
  • We improved user flow for creating a space or contacting a person.
  • We added tutorial and coach marks for first time Wireless Share and Paired Call experience.
  • We made some fixes to improve stability.
  • We've added MacBook Pro Touch Bar support:
  • In a space, you'll see the activity icons.
  • On a call, you'll see the mute and and end call icons.
  • If paired with a device, you'll see the share screen icon.

New in Webex Teams 2.0.5029.0 (Apr 4, 2017)

  • Manually paired users can now mute and control their volume.
  • Proximity and Wireless Share is now available to free organizations.
  • We made some fixes to improve stability.

New in Webex Teams 2.0.5000.0 (Mar 31, 2017)

  • Manually paired users can now mute and control their volume.
  • Proximity and Wireless Share is now available to free organizations.
  • We made some fixes to improve stability.

New in Webex Teams 2.0.4592.0 (Mar 3, 2017)

  • We corrected a problem which displayed the wrong amount of external people.
  • We made several improvements in the UI.
  • We removed the 30 second audio delay which occurred at the beginning of some calls.
  • We made some fixes to improve stability.

New in Webex Teams 2.0.4424.0 (Feb 10, 2017)

  • Internal update to improve message synchronization.

New in Webex Teams 2.0.4286.0 (Jan 27, 2017)

  • We fixed an issue which caused the Cisco Spark Spelling preferences to reset to the default Mac OS settings.
  • The desktop share now takes place within the main Cisco Spark UI, and not in a separate window.
  • Team names are now shown in search results for spaces.
  • We fixed an issue which caused some people to be incorrectly marked as an external participant
  • Documents with a large page size will not show as a thumbnail
  • We have added audio, so that notifications for meetings will ping and an incoming call from a person will ring.
  • We made some translation updates.
  • We made some fixes to improve stability.
  • Cisco Spark Activity UX updates:
  • Cisco Spark rooms are now called spaces.
  • There is a new filter design and navigation menu.
  • There is a new application header incorporating search and your status.
  • There is a new Activity menu for spaces.
  • There are new icons and colors.

New in Webex Teams 2.0.3948.0 (Dec 13, 2016)

  • We added short custom sounds for message alerts.
  • The mini call window will automatically appear when you switch conversations or minimise the window. If Spark loses focus, by moving to a different application the mini call window does not appear.
  • We improved the error message on the login screen, which appears when someone does not have the necessary login entitlements.
  • We updated the translations.
  • We made some stability fixes.
  • Allow emails with an apostrophe.

New in Webex Teams 2.0.3785.0 (Dec 2, 2016)

  • Fixed an issue to improve the accuracy of the names displayed on the Recents room list. Previously, users who had a display name in the format , only their last name was shown.

New in Webex Teams 2.0.3702.0 (Nov 17, 2016)

  • Fixed an error that caused a login error for first-time users.

New in Webex Teams 2.0.3651.0 (Nov 15, 2016)

  • Added notification controls so you can better manage the notifications from the app.
  • Start off with the global setting for all your incoming notifications from your rooms and conversations, then fine tune how you want to get notifications for individual rooms. For example, set all rooms to only send notifications when someone @mentions you.
  • Then, set important rooms to send notifications for all messages and set unimportant rooms to send none.

New in Webex Teams 2.0.3470.0 (Oct 27, 2016)

  • Make your text messages stand out. Now you can format text and code blocks using markdown. Click the “M” icon in the message composer to see all the options. It’s a preview, so please share your feedback with us.
  • Check the health of the Cisco Spark service connections and see if they’re all ok using Health Checker. Just click Help in the menu bar and select Health Checker.

New in Webex Teams 2.0.3419.0 (Oct 26, 2016)

  • Disabled the screen saver when you’re using full-screen video.
  • The Notify on all messages option is back. You’ll see it under the information “i” icon for your group rooms.
  • Made stability improvements.

New in Webex Teams 2.0.3165.0 (Oct 1, 2016)

  • We tightened up the space between text messages.
  • We changed the sound of the busy tone for Cisco Spark calls.
  • Fixed an issue that would sometimes cause the app to quit unexpectedly.
  • Now you can see someone’s full user name, including text that is in parenthesis, for example: John Smith (Manager - IT)
  • We improved the performance when fetching messages.
  • Messages are now removed from the Mentions list when they are deleted.

New in Webex Teams 2.0.3040.0 (Sep 22, 2016)

  • You can now transfer individual files up to 2GB per file.
  • We support macOS Sierra now.
  • Fixed a flicker that appeared in the video when starting a call.
  • Fixed the button to switch to full-screen video on OS X 10.10.
  • Notifications from the app are no longer sent to the computer when it is locked or in sleep mode.
  • Made some stability fixes.

New in Webex Teams 2.0.2992 (Sep 12, 2016)

  • We improved the performance when reconnecting to the Cisco Spark app.
  • Fixed an issue that incorrectly identified some people and room integrations as external participants.
  • Thumbnails of files and images shared in a room display properly now and don’t look like they’re always loading.
  • Fixed an issue that caused the ringing of incoming calls to not stop, and calls to linger after you’d end it.
  • We updated the error messages for calls to be more descriptive.
  • Starting a 1-to-1 conversation with someone using their email address works properly now.
  • Fixed the issue that made preview content appear in the pop-out video window.
  • Fixed an issue where DTMF input was unavailable while controlling a desk phone using the app.

New in Webex Teams 2.0.2822 (Aug 23, 2016)

  • Freshened up some icons and colors.
  • Made improvements to our translations, especially for Japanese and Polish.
  • The app checks for updates to your computer’s proxy settings now when you change networks.
  • Fixed some issues.

New in Webex Teams 2.0.2577 (Jul 29, 2016)

  • You can now preview files in Spark rooms.
  • Some bug fixes.

New in Webex Teams 2.0.2466 (Jul 13, 2016)

  • Fixed some localization issues.
  • And we made some bug fixes.

New in Webex Teams 2.0.2351 (Jul 13, 2016)

  • Fixed some bugs.

New in Webex Teams 2.0.2231 (Jun 24, 2016)

  • We optimized updates for very large, busy rooms.
  • Fixed some localization issues.
  • Clicking on the Team Name in a room brings you to that team.
  • The rooms listed in your search results includes the rooms that you haven’t joined yet on your teams.
  • We fixed some bugs and made stability improvements.

New in Webex Teams 2.0.2002 (May 31, 2016)

  • We made a fix to the Japanese localization. It displays the correct language now.

New in Webex Teams 2.0.2001 (May 31, 2016)

  • We changed how things look in the app. to give you an even better Spark experience. For example, we removed the sliding panel with the Room Details. Now your Room Details are accessed using the icons along the top of the conversation area. That's where you'll find the people, shared content, and other things you used to do there.
  • Some old familiar icons, like the icon to start a new room, changed too. It isn't a big plus sign anymore, but looks like this now.
  • The app is now faster and more responsive.
  • You can do screen captures from the app now too. Just click the plus sign beside the message composer and select Screen capture.
  • If you leave the room without sending a message you’ve written in the message composer, Draft appears below the room filters. Click it to see a list of all your draft messages. Select one to return and finish writing your message.
  • The video for calls and meetings now appears in the conversation area. Plus we added a filmstrip below it so you can see the video of up to four other people who are in the meeting with you.
  • Now you can set the audio, video, and incoming call ringing sources for the app from the App menu in the Apple menu bar when you select Cisco Spark > Preferences.
  • You can also set the notifications for all messages for the app from the App menu in the Apple menu bar when you select Cisco Spark > Preferences.
  • Those helpful coach marks that appear when you use a feature for the first time are gone. But we'll be adding those back in soon.
  • For now, you can't leave your 1-to-1 messages.
  • Clicking on content that is shared in the conversation area opens in your Mac rather than opening to preview in the conversation area. We'll work on adding that back in for you.
  • When running OSX10.10.5 on a MacBook or 13” Macbook pro, we’ve noticed some issues when selecting text in the message area. To fix that, we recommend that you uncheck Look up & Data Collectors in the Point & Click section of your trackpad preferences.
  • We only support OSX 10.10 or later.

New in Webex Teams 1.3883 (May 13, 2016)

  • Removed the important filter so that we can redesign it to make organizing your rooms even better. You won't see it listed with your Favorites and Unread rooms anymore. Any rooms that were marked as important are now marked as Notify on All Messages, so you'll still get the notifications. Be sure to check Notify on All Messages in the Room Details to get notifications from your team rooms. All 1-to-1 rooms have notifications enabled by default.

New in Webex Teams 1.3878 (May 5, 2016)

  • Now you can create a group room from a 1:1 room when you select the Add People icon in the Room Details.
  • We updated the look of the notification when you have an incoming call.
  • The Mac app supports 21 languages. You can read more about the languages supported here.
  • Fixed an issue that was cutting off the names of people in the suggestions list while creating a new room.
  • The notification label in the Room Details now says "Notify on All Messages" instead of "Mark as Important".

New in Webex Teams 1.3872 (Apr 8, 2016)

  • Added some help text to the Support menu for paid Cisco Spark app customers.
  • Updated the services page where you can check which Cisco Spark services you have. You can access that from your mac at: https://my.ciscospark.com/#/
  • Fixed an issue with the Calls Tab. It should show a correct list of calls now.
  • Fixed an issue that caused the dial pad to disappear while on a video call.

New in Webex Teams 1.3855 (Mar 7, 2016)

  • Stability improvements.

New in Webex Teams 1.3854 (Mar 7, 2016)

  • If you sign out of the app during a call, the call ends.

New in Webex Teams 1.3833 (Feb 12, 2016)

  • We updated how users get reconnected in the app so they won’t get stuck offline.
  • Desktop sharing is quicker now.
  • We made a fix to correct the read and unread messages status.
  • Fixed an issue that caused a room moderator prompt to appear when you clicked the room title.

New in Webex Teams 1.3809 (Jan 22, 2016)

  • Improved video calls so they use less memory on your Mac.
  • Made some bug fixes.

New in Webex Teams 1.3741 (Dec 16, 2015)

  • Updates were made to the visual design.
  • You’ll now see the dial pad when you’re in full screen mode.
  • Sorry, but we removed support for OS X 10.9 (Mavericks) for now.
  • Made some bug fixes.

New in Webex Teams 1.3728 (Dec 8, 2015)

  • The color of some familiar icons changed. The big blue plus sign to create a room is now gray, and the camera icon to start a meeting changed to green. We made a few other changes, like removing the background in the conversation area. Plus we improvemented some of the app interactions.
  • Made stability & performance fixes.

New in Webex Teams 1.3705 (Nov 26, 2015)

  • Today's build fixes a missing feedback link in yesterday's build.

New in Webex Teams 1.3701 (Nov 24, 2015)

  • Important Filter: Now you can flag a room as Important. When you do, you'll be notified of messages even if room notifications are turned off. But you'll still be notified if someone @mentions you in a team room or posts a message for you in your favorite 1:1 rooms.
  • Coach Marks: When you start Cisco Spark the first time, you’ll see some helpful coach marks. They’ll guide you through some key features, like your room filters and how to mark a room as important so you get room notifications.
  • Mentions List: We added the Mentions list. Click @ on the left panel to read through all your mentions in one place. Select one from the list to go to it in the room

New in Webex Teams 1.3563 (Oct 19, 2015)

  • Fixed how the content area of the room resizes when you switch from one room to another.
  • We added an arrow so you can jump to the bottom of a conversation after scrolling up though the older messages.
  • Made some other bug fixes and stability improvements.

New in Webex Teams 1.3523 (Oct 19, 2015)

  • The link now says Send Feedback to Cisco when you click the gear icon and select Support.
  • Made some other bug fixes and stability improvements.

New in Webex Teams 1.3506 (Sep 22, 2015)

  • Now support for OSX 10.11 El Capitan.
  • The layout is more responsive when you resize the client.
  • A person’s profile picture is displayed during a group call if they have no video or they stop their video.
  • Made some other bug fixes and quality improvements.

New in Webex Teams 1.3434 (Sep 7, 2015)

  • Updated the fix to the room invitation email bug.
  • Added a refresh button on the "Reconnecting" banner so you can manually refresh the Cisco Spark page.
  • Made the font size consistent across the entire app.
  • Now the room filter you select is highlighted so you can easily see it.
  • Fixed an issue where multiple tooltips would appear when you hovered over the read receipts. Now only one tooltip appears.
  • Fixed an issue that caused video from a call to incorrectly appear in a fifth column. The calling video now displays correctly in the fourth column.
  • Made the Content section less wide so it looks more balanced with the rest of the user interface.
  • Fixed an issue where special (high ascii) characters caused problems during new room creation. Good news for all our loyal Cisco Spark users in Scandinavia.
  • Fixed some crashes that were related to calling.
  • Made some updates to the unread message counts.
  • Fixed an issue where Cisco Spark would sometimes interrupt shutdown or operating system software updates.
  • There’s now a single “Quit Spark” menu item that closes Cisco Spark and the background notification service.

New in Webex Teams 1.3366 (Aug 21, 2015)

  • We've changed the design of the room filters. They slide from the left instead of dropping down from the top of the rooms list. And we added two new room filters: 1:1 rooms and rooms with Unread messages.
  • The search bar opens in the center instead of at the left.
  • You can now hide and show the content panel in a room when you click on the arrow beside the camera icon.
  • Fixed an issue where the New Messages banner was still showing after reading new messages in a room.
  • Now you can @Mention someone in team rooms. Type @ and the person's name in the message area to notify them of the message even if room notifications are turned off.
  • If you click the @mention name in a message, you are taken to a 1:1 room with that person.
  • Fixed a few issues that were causing crashes, particularly when making calls.

New in Webex Teams 1.3244 (Jul 29, 2015)

  • You can now add a guest participant to a call that is in progress in 1:1 and team rooms. Guests are not members of the room. When you add a guest to a call, they are not added to the room and cannot see the contents of the room.
  • Fixed the html that was appearing in conversations.
  • Fixed an issue so that users can attach the same file a second time.
  • Fixed an issue that caused scrolling in messages to pop to the bottom whenever new messages were received.

New in Webex Teams 1.3156 (Jun 27, 2015)

  • Changed the new room creation flow.
  • You can find other users from your organization when adding participants to rooms.
  • Show a list of all users on a call.
  • Added a notification to inform users when they are the last person in a call.
  • Fixed an issue that made small images hard to click in a conversation.
  • Users are directed to name their room after it has been created, rather than during room creation.
  • Initial support is added for OSX El Capitan release.
  • Added a tooltip that allows users to see long room names.
  • New message notifications now include the room name and the name of the sender.

New in Webex Teams 1.3131 (Jun 16, 2015)

  • A new Notifier informs you when new messages and calls come in, even when the Cisco Spark app is not running.
  • You can switch between webcams, microphones, and speakers when you are on a Cisco Spark call..
  • Improved how incoming call banners are stacked and organized.
  • Significant improvements to call quality and stability.
  • Better handling of score and incoming call simultaneously.
  • You can delete your own messages or content in a room. Hover over a message or content and select Delete in the drop-down menu. Confirm the action. A message indicates that content was deleted.
  • Room creation steps are simplified. You can just add users and send your first message.
  • When you create a new room, Cisco Spark prompts you for the participant's emails. A suggested list of participants appears if there are other active users in your organization.
  • Added a feature that shows profile pictures to users who are in the same domain when you are creating a new room creation (but not of the users in other domains).
  • Bluetooth devices now show up when they are added during a call that is in-progress.
  • Added a prompt to encourage users to send a message.
  • A new message banner and buttons are available.
  • Added better styling to enhance the in-room experience.
  • Removed a comma that was appearing in the room title.
  • Added a pencil icon to the Room Title in group rooms to show that you can edit the room title.
  • Added a download icon to all files in the content section.
  • Shows a spinner after you click the download icon.
  • Removed support for pasting images in Firefox because that browser needs better image support.
  • Fixed issues that caused USB headsets to not work for Cisco Spark calls.
  • Fixed an issue where the desktop sharing indicator (red border) didn’t always display.
  • Fixed issues where the WebCam didn’t always immediately quit after a call ended.
  • Fixed an issue where unencrypted content failed to download.
  • Fixed an issue where the call button sometimes disappeared in a Cisco Spark room.
  • Fixed an issue so that new messages rise to the top of the rooms list.
  • Fixed an issue that was preventing room titles from changing.
  • Fixed the wording on the "Drag Spot" in the center of the room after it is created.
  • Fixed an issue that caused the share button to remain enabled when a user rejoined a call.
  • Fixed an issue where the mail app didn't open when the feedback icon was clicked.
  • Fixed an issue where the call icon would sometimes not display.
  • Fixed an issue that prevented a call through a black box.
  • Fixed an issue that cut off the read receipt in the participant list.
  • Fixes to the incoming call dialog text.