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SugarSync Changelog

What's new in SugarSync 4.1.2

Mar 23, 2022
  • Updated and resizable file type icons in Folder and Gallery views
  • Several dialog boxes updated to consistent styling
  • Improved messaging to make it clear a minimum of 3 characters is required for search
  • Context menus now show ellipses next to items that open a dialog
  • It is now possible to log out from SugarSync from the taskbar menu
  • New option to log out automatically each time the app is closed
  • The signup option has been removed from the login screen
  • Updated Windows signing certificate
  • A 3rd party license file is now included in the installation directory
  • Updated copyright notices
  • Fix for auto logout issues when 2FA is enabled
  • Numerous small user interface bugs have been fixed

New in SugarSync 4.1.1 (Mar 23, 2022)

  • Streamlined installation on macOS
  • Improved error messages for 2FA issues
  • Fix for sync issues after macOS upgrade
  • Fix for missing Windows system tray icon

New in SugarSync 4.1.0 (Feb 8, 2021)

  • 2FA support (coming later this month)
  • Improvements to sign up process

New in SugarSync 4.0.2 (Oct 28, 2020)

  • Added silent upgrade as an option for updating SugarSync
  • Added alert when OS shutdown while SugarSync is syncing
  • Added ability to turn on/off daily summary emails from within the folder share dialog
  • Added support for drag and drop within subfolder view
  • Added support for macOS Big Sur
  • Fixed excluding subfolders to.... exclude subfolders from syncing
  • Fixed multiple SugarSync shortcuts installed on Windows
  • Fixed how we calculate folder sizes
  • Fixed a crash when calculating a users quota
  • Fixed macOS mission control black desktops

New in SugarSync 4.0.1 (Jul 9, 2020)

  • Updates to identify Public Links with the same name
  • Improved upgrade experience of the desktop app
  • Improved client startup speed with no internet connection
  • Improved macOS uninstaller to clean up all files upon uninstall
  • Fixed quota discrepancies between desktop app and web app
  • Desktop app shows a link to the status page when it can't connect
  • Various UI improvements

New in SugarSync 4.0.0 (Jun 25, 2020)

  • New look and feel across all of our apps
  • Recent activity shows an overview of your file activity
  • Added hover states to the activity icons to give more details to what SugarSync is doing
  • Misc bug and crash fixes

New in SugarSync 3.11.2.3.0.20191023 (Oct 29, 2019)

  • macOS Catalina support
  • macOS case sensitive file system support
  • Fixed quota calculations with purged Protected Folder backups
  • Thumbnail logic improvements
  • Added exception to Windows Defender upon installation
  • Crash and memory fixes
  • Breadcrumbs now work in all views
  • Crash, memory and CPU usage fixes
  • Search improvements:
  • Results now highlighted when opened in Folders view
  • Files can now be deleted in Search view

New in SugarSync 3.11.0.8.0.20190416 (Apr 24, 2019)

  • New MacOS installer
  • Support for FileVault
  • Updated Apple signing
  • Updated how we calculate folder sizes to be quicker and use less CPU
  • Updated logic for remote wiping devices
  • Fixed MacOS Finder icon overlays
  • Fixed various crashes at startup and when deleting files and folders

New in SugarSync 3.10.4.3.155687 (Mar 6, 2019)

  • Check MacOS version to verify updates are supported

New in SugarSync 3.10.3.4.155345 (Jan 17, 2019)

  • Fixed download retry bug that was causing high CPU usage

New in SugarSync 3.10.2.17.155004 (Nov 23, 2018)

  • Fixed crashes for Windows 10 users
  • Fixed APFS sync issues for MacOS users
  • Fixed DiffSync issues
  • Fixed an issue that would make status icons not update
  • Fixed an issue for NAS drive syncing

New in SugarSync 3.10.0.5.154279 (Sep 25, 2018)

  • New analytics platform
  • Bug fixes to multiple Protected Folders screens (text and layout issues)
  • Fixed MacOS crash issues on installation
  • Fixed top crashes in 3.9.8
  • Fixed SugarSync not launching minimized
  • Updated name of CrashUploader to SugarSyncCrashUploader
  • Updated behaviour of high priority items in file transfer to work with concurrent transfers
  • Network Attached Storage sync (NAS) for SugarSync Business accounts
  • Concurrent uploads and downloads:
  • Business accounts will be able to up/download up to 5 files at once
  • Individual accounts will be able to up/download up to 3 files at once

New in SugarSync 3.9.8.1.153337 (Jul 3, 2018)

  • Fixed a scenario that would delete files
  • Fixed another memory leak
  • Fixed a high CPU situation
  • Fixed multiple crashes
  • Cleaned up unnecessary entries in log files

New in SugarSync 3.9.6.10.153081 (May 25, 2018)

  • GDPR flows for marketing opt ins added during account creation
  • Show when caps lock is on when creating or entering password
  • Orphan files can be managed in the Deleted Items tab
  • Cleaned up Windows installation files
  • Fixed an issue preventing total size of Deleted Items not showing for some users
  • Fixed an issue with MacOS users being asked to create a new workspace
  • Fixed an issue with MacOS crashing when a user quit SugarSync

New in SugarSync 3.9.5.8.152378 (Apr 13, 2018)

  • TLS 1.2 support
  • macOS is now built as a 64bit app
  • Fixed sorting in Protected Folders
  • Fixed unaligned text in various languages
  • Fixed multiple crashes that have been submitted by users
  • Fixed 2 memory leaks that were causing excessive memory consumption

New in SugarSync 3.9.1.1.151423 (Jan 26, 2018)

  • Added Protected Folders
  • New font and color tweaks to left navigation column
  • Icon added next to storage meter to show which email address you're signed in with
  • UI tweaks in Gallery view
  • Fixed translation issues for French users
  • Fixed autostart not autostarting
  • Fixed a memory leak issue
  • Fixed multiple crash issues that have been submitted by users
  • Fixed multiple misc bugs

New in SugarSync 3.9.0.33.151334 (Jan 18, 2018)

  • Added Protected Folders
  • New font and color tweaks to left navigation column
  • Icon added next to storage meter to show which email address you're signed in with
  • UI tweaks in Gallery view
  • Fixed autostart not autostarting
  • Fixed a memory leak issue
  • Fixed multiple crash issues that have been submitted by users
  • Fixed multiple misc bugs

New in SugarSync 3.8.5.7.149673 (Sep 19, 2017)

  • MacOS support for High Sierra and APFS
  • Added support for command-line option to prompt proxy dialog box: append "-showProxy=true" to command line arguments
  • Added support for custom folder icons on MacOS
  • Fixed shared folder recipient unsyncing folder after app restart
  • Fixed multiple crash issues that have been submitted by users
  • Fixed multiple memory leaks that were causing excessive memory consumption
  • Fixed multiple misc bugs

New in SugarSync 3.8.4.1.148753 (Jun 15, 2017)

  • Fixed issue that was causing duplicating files in 3.8.3
  • Fixed issue that was changing the case names of files and folders to all UPPERCASE

New in SugarSync 3.8.3 (Jun 13, 2017)

  • External Drive support for SugarSync Business accounts: USB flash drives, External drives, SD cards, etc all supported
  • Updated QT engine
  • Whole new crash reporting tool created to track/categorize crashes this will allow us to fix crashes much faster than having to reproduce them in house
  • More tweaks to Icon Overlays to get them to display and be in sync with the Desktop App
  • Fixed Gallery thumbnails not loading
  • In-App notifications for when a new folder is shared with you
  • Fixed Public links in Apple Mail bug on MacOS
  • Fixed Automatic renaming bugs
  • Fixed more crash issues

New in SugarSync 3.8.2.9.147467 (Feb 21, 2017)

  • Added an email validator when sharing folders
  • Added information in empty tabs
  • Added bolded results in search on File Transfer screen
  • Added new analytical engine
  • Fixed an issue with inaccurate versions being reported
  • Fixed support links for Japanese users
  • Fixed misc UI issues
  • Fixed more crash issues

New in SugarSync 3.8.1.9.146697 (Jan 6, 2017)

  • In-App notifications for Trial expiring soon, Account past due and account over quota
  • When downloading files, we now pre select them in Finder/Explorer after downloading is complete.
  • Reduced CPU usage
  • More crashes fixed
  • Resolved an issue with copy and pasting multiple files

New in SugarSync 3.8.0.13.146369 (Nov 18, 2016)

  • Lots of UI cleanup (alignment, menus, tooltips, and colors)
  • Lots of crashes fixed
  • Photo thumbnails - Goodbye ugly generic icon, hello thumbnails! We now show actual thumbnails of each photo that we can:
  • ALL JPG photos will show a thumbnail (other file types will be supported later)
  • Once enabled users can manually specify the thumbnail size with a slider in the bottom right corner and enter full screen gallery mode
  • Supported image file types:
  • Cloud files - Currently only jpg/jpeg files
  • Local files - jpg, png, tiff, bmp and many other image tile types
  • File versioning - Say goodbye to using the Website for accessing previous versions of your files. Now it is simple and easy to retrieve an old version of a file:
  • We have added an icon that shows which files have previous versions
  • Clicking on the version icon or selecting versions from the context menu will pop up the versions page
  • Fixed the priorities in the File Transfer system:
  • Previously starring items would not work 100% of the time, this fix should resolve that

New in SugarSync 3.7.4.1.145572 (Sep 15, 2016)

  • Updated app for MacOS Sierra support
  • **Known issue** - Overlay icons and context menu is broken, will fix this in the next build!

New in SugarSync 3.7.3.3.145024 (Aug 5, 2016)

  • Updated TRUSTe logo
  • Updated silent installation parameters

New in SugarSync 3.7.2.6.144324 (May 26, 2016)

  • Progress box now appears when moving and restoring files & folders
  • Fixed analytics engine
  • Fixed Icons getting stuck after a restore process
  • Fixed Japanese user signup flow
  • Fixed a crash on Mac OS X while syncing .app files
  • Stability improvements for Mac OS X

New in SugarSync 3.7.1.2.143553 (Mar 15, 2016)

  • New icons for Windows Explorer and Mac Finder!
  • We have updated the icons to better utilize the space constraints.
  • Windows users we also resolved an issue where icons do not show when using multiple cloud storage providers.
  • Mac, icons will only show up on 10.10 and above OS
  • Apple GateKeeper will no longer warn upon installing SugarSync
  • Fixed a bug that prevented you from merging your Music folder
  • Updated proxy dialog to allow proxy input at anytime during installation
  • Stability improvements for Mac OSX

New in SugarSync 3.7.0.13.141281 (Oct 1, 2015)

  • Added the ability to Pause SugarSync transfer activities
  • Search is now across your whole account, not limited to just Folders view. It will show files that are in the Deleted Items Folder, even allow you to go right to that item via a simple right click.
  • No more splash screen upon rebooting your computer
  • Visibility into seeing shared items that have been deleted by others
  • This can be toggled on/off in the Deleted Items view
  • These items can be Restored, Deleted, or Moved to a new location
  • Shows who deleted the item
  • Shows last known location of Deleted item
  • Stability improvements for Mac OS X

New in SugarSync 3.6.0.1.139445 (May 1, 2015)

  • You now have an even more complete SugarSync desktop app with the ability to delete and rename sub-folders/files, in SugarSync.
  • The SugarSync Mac task bar menu icon color can be customized to your preference.
  • You can easily empty all deleted items to free up storage space on SugarSync. Simply click on the "Empty all" to clear out all deleted items.
  • Move feature is enhanced with device name information so you can identify top level folders having the same names.
  • We've improved accessibility to Files Transfer view so you can track and prioritize files being transferred.
  • We've also added support for Mac 10.6.
  • Bug fixes

New in SugarSync 3.5.3.2.139362 (Apr 30, 2015)

  • You now have an even more complete SugarSync desktop app with the ability to delete and rename sub-folders/files, in SugarSync.
  • The SugarSync Mac task bar menu icon color can be customized to your preference.
  • You can easily empty all deleted items to free up storage space on SugarSync. Simply click on the "Empty all" to clear out all deleted items.
  • Move feature is enhanced with device name information so you can identify top level folders having the same names.
  • We've improved accessibility to Files Transfer view so you can track and prioritize files being transferred.
  • We've also added support for Mac 10.6.

New in SugarSync 3.5.2.3.138078 (Mar 18, 2015)

  • Fixed a bug where Preferences were not getting saved correctly

New in SugarSync 3.5.1.3.137933 (Mar 18, 2015)

  • Fixed a bug that didn't save language preferences

New in SugarSync 3.5.0.18.137843 (Mar 12, 2015)

  • Search for files/folders is now available giving you ease of access and management of your data. Simply enter your search text and let SugarSync find your items.
  • You can now easily organize your data in SugarSync with the new Move feature.
  • We've added Deleted Items management feature so that you don't have to panic if files/folders you need are accidentally removed. You can easily restore them from the Deleted Items view.
  • SugarSync is now also available in German and Italian.

New in SugarSync 3.4.0.10.136082 (Feb 5, 2015)

  • You now have even more control over the data you sync with the new sub-folder exclusion functionality. This new functionality enhances SugarSync folder management by providing a tree view of the sub-folders that can selectively be excluded (and re-included). Click here to learn more about this great new feature!
  • We've added a sync priority feature so you can upload or download files you need the most first. You can prioritize an item to be synced by simply marking it with a star. Click here to learn how to use this for your files!
  • The new bandwidth control feature has three different setting levels so you can allocate bandwidth usage as needed. Click here to learn more about changing your bandwidth usage!
  • We also brought back Remote Wipe so you can protect your data in the event you no longer have access to your device(s). Click here to learn more about remote wipe!
  • You can now rename computers whenever you want by going into the Preferences tab. Click here to learn how to rename your computer!
  • Improved Windows build stability to reduce crash rate.
  • In addition to French and Japanese, SugarSync now also supports Spanish translation.

New in SugarSync 3.3.0.7.134744 (Dec 12, 2014)

  • You may now use copy & paste and drag & drop functions with SugarSync. Copy & paste are supported for both the upload of new content and the download of files/folders to your computer. Leverage these functions using either keyboard shortcuts (ctrl - c, ctrl - v) or via the SugarSync context menus. Drag & drop can now be used to easily create new root folders or to upload content to existing folders.
  • We’ve also enhanced the new file transfer status screen, by adding the ability to search for specific files that are in the upload or download queue. Simply type in a file name and matching results will be filtered for your easy access.

New in SugarSync 3.2.0.5.133203 (Oct 28, 2014)

  • Adds new status screen to see which files are uploading or downloading. A “View Syncing Files” option is added to the SugarSync menu accessible from the Mac Menu Bar or the Windows System Tray.
  • Note: This screen can also be accessed by clicking on the application menu button or the Hummingbird status icon inside the client.
  • Enables multiple item selection for several file & folder operations including open, show in finder, download, copy public link, disable public link and disable sharing

New in SugarSync 3.1.1.12.131905 (Sep 16, 2014)

  • Adds the ability to upload files and folders into existing sub-folders
  • Adds the ability to download files or folders from cloud folders to your local computer
  • Adds proxy configuration for customers using proxy servers to connect to SugarSync
  • Fixes an issue that could cause SugarSync to crash
  • Adds first-time-use experience to help new users get started
  • Adds translation support for Japanese and French

New in SugarSync 3.0.3.1.131339 (Aug 29, 2014)

  • This release addresses various bug fixes.

New in SugarSync 3.0.2.7.129987 (Jul 19, 2014)

  • Fixed crash issues that prevented the application from launching.

New in SugarSync 3.0.1.20.129190 (Jul 19, 2014)

  • The control and flexibility of SugarSync with a simple and intuitive design.
  • Completely new design focused on one click access to all your data in SugarSync
  • One click access and management of shared folders and links.
  • Device map is back by popular demand! Get an overview of which folders are syncing to which devices.

New in SugarSync 2.0.46.127183 (May 9, 2014)

  • Updated links to knowledge base articles
  • Improved log file reporting

New in SugarSync 2.0.45.124340 (Mar 5, 2014)

  • Fix for a bug with files getting suck in the upload queue

New in SugarSync 2.0.44.122879 (Feb 4, 2014)

  • Fix for a bug preventing some large files from getting completely uploaded.
  • Fix for issue on windows that would cause the SugarSync client to hang in some cases when the Documents folder was mapped to a network drive.

New in SugarSync 2.0.42.120603 (Jan 28, 2014)

  • Added support for Mavericks.
  • SQLite performance fixes.
  • Fixed various bugs, including large files becoming stuck in upload queue.

New in SugarSync 2.0.34.118720 (Nov 8, 2013)

  • Addressed crash issues and a range of bug fixes, which enhance some back-end processes.

New in SugarSync 2.0.33.118275 (Oct 1, 2013)

  • Deleted Items and Storage Quota Management -We have made it easier to distinguish storage space used by deleted items vis-a-vis your data. If more than 10% your storage quota is occupied by deleted items you will see a notification at the bottom of the client informing you of how much storage is occupied by deleted items and how to reclaim that storage. At any time you can click on the storage meter and see the split.
  • Windows 8.1 Support
  • Virtual Drive Quality Improvements
  • A range of bug fixes, which enhance some back-end processes and addressed some minor share/unshare folder sync issues.

New in SugarSync 2.0.24.113934 (Jun 17, 2013)

  • A visual update of the Share dialog box. This updated design brings the desktop app in line with the Share dialog box in the Web app.
  • The ability to restore deleted files from the desktop application. Until now, you had to use the Web app to restore deleted files. In addition, we've redesigned the Deleted Items window and modified the workflow to restore deleted items. Read this Knowledge Base article for more details.
  • Restoration of the shortcut for re-syncing a folder. You can once again easily re-sync an item by pressing CTRL-SHIFT-S.
  • We've also effected a range of bug fixes that generally make the system more stable and consistent.

New in SugarSync 2.0.1.108651 (Feb 14, 2013)

  • SugarSync 2.0 is no longer beta and is released for General Availability (GA).
  • Fixed an issue with Windows in which the client was intermittently crashing and/or not starting when the computer started.
  • Addressed a range of other issues aimed at further improving performance and stability.
  • Addressed compatibility issue regarding the SugarSync Drive

New in SugarSync 2.0 Build 1.99.18 Beta (Feb 12, 2013)

  • Deleted items are now accessible via the desktop app. From the File menu, select Deleted Items. Items display in two tabs:
  • Privately shared items - files that someone else has deleted from a folder you shared with him or her.
  • My deleted items - every file and folder you have deleted directly.
  • Unmounting the SugarSync Drive. If you use a Mac, you can now choose to hide the SugarSync drive so that it won't display in your File Manager list of auxiliary drives. The drive will still open automatically, though, whenever you use SugarSync to open a file or folder that's not syncing to your computer. You can change your mind at any time and choose to display the SugarSync drive by default. Find out more details about hiding the SugarSync drive.
  • New location for SugarSync Preferences and several other options. This applies only to Mac users who hide the SugarSync dock icon. These options, normally available via the SugarSync dock icon, move to the SugarSync menu in the app toolbar when you hide the dock icon.
  • Improved visuals for downloading content from the SugarSync Drive. A new icon makes it easy to identify "cloud-only" content - that is, folders that are in your SugarSync cloud but aren't syncing onto their computer. In addition, when you download one or more files from a cloud-only folder, a new dialog box opens that displays the progress of your download.
  • Enhanced navigation design. We've improved the visual design of the navigation bar for the desktop app, including more realistic "buttons."
  • Improved stability and performance for the SugarSync Drive. We've addressed a range of issues that should improve your experience with the SugarSync Drive.

New in SugarSync 1.9.92.107379.20130123 (Jan 29, 2013)

  • Bug fixes for syncing issues
  • Fixes to improve memory utilization
  • Bug fixes addressing certain crash issues

New in SugarSync 1.9.88.105910.20121220 (Jan 3, 2013)

  • Addressed an issue in which syncing down to one computer may be incomplete if some synced files on another computer had been removed from SugarSync.

New in SugarSync 2.0 Beta Build 1.99.9.105277.20121212 (Dec 17, 2012)

  • Device Filter. View all the folders syncing to a particular computer.
  • Hide Mac Dock Icon. Mac users will have the ability to hide the dock icon by going to SugarSync/Preferences.
  • Accept a privately shared folder invititation in the desktop client.
  • With this release, users will be notified of a shared folder invitation via the desktop client. Users can also accept or ignore the invititation from the desktop app as well as the web app.
  • Updated Design
  • The drop target location for to drag and drop folders for Cloud and Sharing tabs has been moved to the bottom.
  • Sharing tab reorganization. 'Shared by Me' is now the first sub-tab within the Sharing tab.
  • Overlay icons on Virtual Drive.
  • Folder overlay icons are now displayed in the SugarSync Drive. The overlays will behave the same way as on your file system:
  • Green check for a folder that is locally synced to your computer.
  • Yellow icon for a folder that is in the process of syncing to your computer.

New in SugarSync 1.9.86.105304.20121212 (Dec 15, 2012)

  • Fixes to improve memory utilization.

New in SugarSync 1.9.84 (Dec 7, 2012)

  • Resolves upgrade and installation issues related to Leopard (Mac OS v10.5)

New in SugarSync 1.9.83 (Dec 4, 2012)

  • Bug fixes for syncing issues
  • Performance improvements for clients during initial sync

New in SugarSync 2.0 Beta Build 1.99.3 (Nov 13, 2012)

  • An entirely new and simplified user interface with search capability
  • Faster, easier ways to sync folders across devices
  • Enhanced sharing
  • A new one-stop shop, called the SugarSync Drive, for accessing everything you have in SugarSync
  • A great new photo gallery feature for viewing photos

New in SugarSync 1.9.81 (Oct 19, 2012)

  • Announcing the end of support for Mac OSv10.5 (Leopard) in a future release
  • Minor bug fixes

New in SugarSync 1.9.80 (Oct 19, 2012)

  • Fixed an issue with Mac Finder
  • Database changes to improve performance

New in SugarSync 1.9.78 (Sep 25, 2012)

  • Bug fixes relating to file sync and sync status
  • Database schema updates to improve performance

New in SugarSync 1.9.71 (Jul 18, 2012)

  • Mac fix for Quick Look issue

New in SugarSync 1.9.69 (Jun 22, 2012)

  • Support for SugarSync customers running Mountain Lion Developer Preview

New in SugarSync 1.9.68 (Jun 15, 2012)

  • Fix for a Finder crashing issue in very limited distribution of version 1.9.67

New in SugarSync 1.9.67 (Jun 12, 2012)

  • Growl has been replaced by SugarSync native toast alerts for Macs. This will eliminate Mac crash and other issues related to Growl.
  • For Mac customers, the SugarSync Icon in the task bar will appear in green. Those who prefer the standard Mac black and white appearance refer to the instructions in this KB article to change it.
  • A number of minor bug fixes

New in SugarSync 1.9.57 (Mar 24, 2012)

  • Resolved an issue that caused sync loops, which consumed an excessive amount of network badnwidth and CPU on some customers' computers.

New in SugarSync 1.9.50 (Feb 27, 2012)

  • Bug fixes. Solved an issue causing SugarSync Manager to crash on some Windows and Mac computers.

New in SugarSync 1.9.47 (Feb 7, 2012)

  • New SugarSync icon. Check out our new bird! You'll see this icon in your system tray (Windows) and Menu bar (Mac) as well as in the SugarSync Manager and dialog boxes.
  • Growl fixes (Mac OS). SugarSync will no longer install Growl but alerts will still show on Lion and Snow Leopard (even if Growl is not installed). Leopard users still need to install Growl to see alerts.
  • Bug fixes. In addition to performance improvement, an issue that caused the SugarSync icon to be unavailable in the Menu bar has been resolved.

New in SugarSync 1.9.45 (Feb 3, 2012)

  • New SugarSync icon. Check out our new bird! You'll see this icon in your system tray (Windows) and Menu bar (Mac) as well as in the SugarSync Manager and dialog boxes: Image
  • Growl fixes (Mac OS). SugarSync will no longer install Growl but alerts will still show on Lion and Snow Leopard (even if Growl is not installed). Leopard users still need to install Growl to see alerts.
  • Bug fixes. In addition to performance improvement, an issue that caused the SugarSync icon to be unavailable in the Menu bar has been resolved.

New in SugarSync 1.9.42 (Jan 10, 2012)

  • Protection against deletion of data synced from unsupported drives. Changes in this release prevent the deletion of data synced from unsupported drives, including external, removable, and encrypted drives. If a drive is unavailable when SugarSync launches, folders synced from that drive will now become disconnected. To sync this data, you can simply reconnect the folder to a location on your internal drive. Note that data in disconnected folders is completely safe in the cloud, and therefore counts against your quota.
  • If you remove or disconnect a drive while SugarSync is running, your data will remain in the cloud, but you won't be able to make changes to it, nor will you be able to sync it.
  • NOTE: Syncing is only supported from internal drives in a computer. Syncing from external or removable drives is not supported and can cause data loss.

New in SugarSync 1.9.36 (Oct 18, 2011)

  • Full Mac OS Lion Support. All icons and context menus are visible and fully functional.
  • Changes to the way you can delete files and folders. Designed to prevent accidental deletions, in SugarSync Manager you'll only be able to delete files and folders stored in the Magic Briefcase, Web Archive, and Mobile Photos folder.
  • Instead, to delete a file or folder you'll move the data to the Recycle Bin or Trash on your computer. You can use the SugarSync Website or a mobile app to delete data, the same as always. Just like before, if you delete a file from a synced folder, it's deleted from all computers syncing the data.

New in SugarSync 1.9.34 (Sep 24, 2011)

  • Full Mac OS Lion Support. All icons and context menus are visible and fully functional. (Thank you Lion users for your patience!)
  • Changes to the way you can delete files and folders. Designed to prevent accidental deletions, in SugarSync Manager you'll only be able to delete files and folders stored in the Magic Briefcase, Web Archive, and Mobile Photos folder.
  • Intead, to delete a file or folder you'll move the data to the Recycle Bin or Trash on your computer. You can use the SugarSync Website or a mobile app to delete data, the same as always. Just like before, if you delete a file from a synced folder, it's deleted from all computers syncing the data.
  • Volume slowness fix. Some of our customers have been affected by slow performance. Our engineering teams integrated a fix to this problem in this software update.

New in SugarSync 1.9.29 (Jul 24, 2011)

  • Add or share folders with one click. Want to add a folder to SugarSync? Just right-click (Windows) or Cmd-click (Mac OS) and choose Add to SugarSync. No dialog boxes necessary. Sharing a folder is quick and easy as well.

New in SugarSync 1.9.21 (Feb 18, 2011)

  • Stability enhancements and UI improvements.
  • Improvements to the system tray menu (find out more here).
  • Improved sync status information in the File Transfer Status window.
  • Fixes sync issues that some customers experienced, including instances where new computers do not sync, when no Magic Briefcase is installed, or when the names of backed up files are grayed out in SugarSync Manager.
  • Resolves the most common cause of changing file names to all upper case.
  • New tour within the installation workflow to make it easier to understand how to use SugarSync.

New in SugarSync 1.9.14 (Dec 4, 2010)

  • Addresses reports of high Finder memory and computer slowness that was impacting some Snow Leopard users.

New in SugarSync 1.9.13 (Dec 1, 2010)

  • Ability to disable file status icons in Finder
  • Resolved compatibility issue with QuickLook

New in SugarSync 1.9.12 (Dec 1, 2010)

  • Performance improvements
  • Snow Leopard Finder Extension support
  • Fixes a CPU usage some Mac customers were seeing when SugarSync Manager was idle

New in SugarSync 1.9.9 (Dec 1, 2010)

  • Corrects the issue where the SugarSync Manager status in the system tray is constantly syncing.

New in SugarSync 1.9.8 (Dec 1, 2010)

  • Japanese language inadvertantly missing from 1.9.7. This corrects that issue.

New in SugarSync 1.9.7 (Oct 6, 2010)

  • Ability to sync shared folders.

New in SugarSync 1.8.2 (Aug 18, 2010)

  • This version fixes issues related to syncing files/folders that are on partitioned drives other than the C: drive.

New in SugarSync 1.8.0 (May 6, 2010)

  • This version solves a connectivity problem that a very small subset of our customer base experienced when version 1.7.9 was pushed on 5/4/2010.

New in SugarSync 1.7.9 (May 5, 2010)

  • Delayed reconcilliation. SugarSync Manager will delay reconcilliation of changes for 5 minutes after restarting your computer to avoid adding to the utilization of resources during boot up.
  • Launch in German

New in SugarSync 1.6.2 Beta (May 17, 2009)

  • Fixes - Resolves some issues related to folder exclusions.

New in SugarSync 1.6.1 Beta (May 17, 2009)

  • Manage sync folders – Sync folder configuration dialog box has been completely revamped.
  • Menu restructuring – Menus have been restructured and more menu items have been added to the icon in the tray.
  • Upload speed slider – Upload speed control in preferences has been changed from a checkbox to a slider with Low/Medium/High settings.

New in SugarSync 1.5.2 (Feb 25, 2009)

  • Differential Upload Support - For files larger than 255 KB, SugarSync now uploads only changes made to the file instead of uploading the whole file each time.
  • This results in very significant upload time reductions.
  • Please note that the full file must still be uploaded initially and this functionality will only address subsequent changes to those files.

New in SugarSync 1.5 (Jan 24, 2009)

  • Shared Folders - Users have the ability to share SugarSync folders with a group of friends or colleagues. Folders can be read-only or read-write. Recipients access the shared folder via the web interface. Owner can access the shared folder via the Web or directly on the desktop. An access code is available to provide enhanced security to the perma-link that identifies a shared folder.
  • Simplified Navigation in SugarSync Manager - SugarSync Manager now shows all computers synced and special folders (Web Archive, Magic Briefcase, and Mobile Photos) in a unified tree that makes navigation much simpler and also parallels the view presented in the personal Web site.
  • Upload Status View - SugarSync Manager now shows up-to date status of files/folders being uploads on all computers in the account. This shows the user that a file is in the process of being uploaded from another synced device.
  • Date/Time Format - SugarSync Manager now shows timestamps in the appropriate date and time format depending in location and time zone.
  • UI for Hidden files - SugarSync Manager now backs up Windows hidden files and displays them in SugarSync Manager with a file type of "Hidden file"
  • Extended Attributes - The system now syncs additional metadata for some special files, like the "locked" flag and Spotlight comments (on Mac) between your computers. Examples include Spotlight comments (Mac), Finder labels (Mac), File encryption settings (Windows)

New in SugarSync 1.1.11 (Sep 12, 2008)

  • Added the ability for end users to delete unwanted computers from their accounts without having to contact customer support. Before removing such computers, the users should carefully verify that these computers are unwanted indeed.General performance improvements and bug fixes
  • Major usability improvements to the setup wizards and configuration screens to define which folders are managed by SugarSync. Much clearer messaging about which folders are backed up and available remotely, and which folders are replicated among computers.
  • Added a Music Player to play single or multiple music files in a separate window in the Personal Web Site without downloading the songs to the hard drive first. Music player includes play/resume, next/previous song, volume control, shuffle, and repeat functionality.Added WebSync, the ability to open a document from the Personal Web Site and upload its edits automatically without the need to manually re-upload the files. This brings a much improved workflow for users who need to remotely access and edit documents from the Web.

New in SugarSync 1.1.10 (Aug 16, 2008)

  • SugarSync will now let you access previous versions of your files starting with this release. This has been a popular feature request and we're excited to be able to offer it free of any additional charge. Just select the new "Versions" command for a given file (right click menu in SugarSync Manager and left click command in the website file manager) and this will bring up a list of previous versions that you can view or save into the current folder.
  • We have added a feature that makes it much easier for you to restore deleted files. Previously, if you wanted to retrieve a file that you had deleted, you had to look in the "Deleted Files" folder which can quickly become filled with so many items that it becomes unmanageable. Now you can click "Show deleted items" from any folder to view previously deleted files and folders inline.
  • Another significant improvement is that folders retain their hierarchy when they are deleted from your computer. Previously, if you deleted a folder containing subfolders from your computer, all the folders would appear as a flat list in Deleted Files. Now deleted folders and subfolders maintain their structure under Deleted Files making it much easier for you to restore folders properly.
  • Mac: you will notice that SugarSync Manager on the Mac has a much improved look and feel using native looking buttons and controls. We also made a number of other improvements such as how the application interacts with the dock and the SugarSync icon in the top right menu bar.
  • Your personal Web site now includes a new home tab. This page includes a variety of useful information such as a list of recent activity in your account including files that you have recently added, edited or shared. The page also has shortcuts to access your computers and links to popular tutorials and general useful information about the product and your account.

New in SugarSync 1.1.8 (Jul 9, 2008)

  • You will see two new buttons in the SugarSync Manager: one to send large files and another to share photo albums. Any folder in SugarSync that contains photos (jpegs) will automatically appear in your online photo gallery. By clicking the "Share Album" button, you can now easily send any album to your friends and family.
  • The system tray icon at the lower right on Windows and the upper right on the Mac provides some feedback when SugarSync is uploading or downloading files.
  • Fixed a bug where backing up a Quickbooks file to a folder being monitored by SugarSync did not work properly.
  • Fixed a bug where restoring a Quickbooks backup file was getting stuck pending uploading.
  • When you right click a file and "Show in Windows Explorer" or "Find in Finder" it will now select the appropriate file.
  • You can send a large file from your personal website by selecting a file and clicking the "Send File" button in the toolbar.
  • You will now see the time zone next to a file�s date and time to help distinguish which files are more recent than others.
  • In the photo gallery, when you enter an album you will see a link at the top left to go "Back to My Albums". This makes it easier to keep your place while you are navigating through multiple pages of albums. Previously, we took you back to the first page of your albums and reset the sort order when clicking this link. Now we will take you back to the page you were browsing.
  • If you would like to delete an unwanted computer from your account, you can contact customer support and they can remove it for you.

New in SugarSync 1.1.4 Beta (Jun 13, 2008)

  • Fixed several issues that could result in a folder not showing up in SugarSync Manager even though it appears in Windows Explorer/Finder.
  • Fixed a few cases that could result in the creation of several subfolders appended with a "(2), (3), (4), etc."
  • Some performance improvements to make syncing file information faster.