SoloRecord is the next generation of call recording software, designed to work with Voice over Internet (VoIP) phone systems.

SoloRecord is a tool that combines three of the most sought after features - call recording, call rejection, and screen pop.

Why record calls?

· Verifying accuracy of business and financial transactions
· Complying with Sarbanes-Oxley, Gramm-Leach-Bliley, HIPAA
· Resolving disputes for customer service
· Conducting interviews
· Improving phone manner and performance

Using the caller ID of the incoming call, SoloRecord searches for the caller in Address Book, or launches custom applications to search the web or your company database. If the caller is found, the information is popped on the screen, thereby increasing your efficiency.

Here are some key features of "SoloRecord":

· Works with any SIP based VoIP system, such as Vonage or Asterisk.
· Use with soft phone, hard phone, or analog phone via an adapter.
· Monitors up to 2 phone numbers.
· Rejects unwanted calls by number, name, or wildcard.
· On incoming call, launches tray balloon, screen overlay, speech, Address Book, or your custom applications.
· Records as WAV or compressed audio, in stereo for clear separation of each party's speech.
· All digital recording for highest fidelity.
· Adds inaudible watermark to verify if recording has been changed.
· Automatically copies recording to network folder or FTP server for archiving.
· Click to call for Vonage.
· Indicates voice mail waiting.

Requirements:

· VoIP phone using SIP (Session Initiation Protocol).
· Ethernet network hub (not a switch).

Limitations:

· 15 days trial period.

What's New in This Release: [ read full changelog ]

· [Build 2009-06-07] Improved synchronization for soft phones
· [Build 2009-03-22] Allow call waiting calls to be recorded
· [Build 2009-03-18] Allow match on phone number without area code
· [Build 2008-12-14] Improved compatibility with vocalocity
· [Build 2008-12-02] Fixed problems with paths
· [Build 2008-11-02] Improved silence generation
· [Build 2008-09-17] Improved SIP compatibility
· [Build 2008-06-13] Improved compatibility with phones that change RTP ports during a call
· [Build 2008-05-22] Interpret RTP marker flag
· [Build 2008-04-19] Improved algorithm for silence samples generation
· [Build 2008-02-06] Allow more network adapters to be selected
· [Build 2008-01-31] Prevent crash if file append error
· [Build 2008-01-21] Fixed screen pop problem when same caller phones in rapid succession
· [Build 2008-01-05] Allow name or wildcard to be specified for caller rejection; new toolbar