Firefox add-on that helps you track who opens and responds to your e-mails
To start using EmailOracle from your Gmail or Google Apps account, you'll need to install the plugin. After restarting your browser, the next time you go to your Gmail or Google Apps email account, you should see an EmailOracle logo at the top right.
How it works:
· Tracking email replies:
If you enable response-tracking while composing an email, EmailOracle will monitor whether you receive a reply to this email. You'll specify a due date for the email (i.e. 7 days).
If the recipient does not respond by this time, you'll receive a reminder via email. You can also view a list of overdue emails by clicking the "Tracked Emails" tab on the left side of Gmail.
If somebody replied to a tracked email in the past hour, the Tracked Email list may not yet have detected this response. To refresh the status of your tracked emails, click the "check for responses now" button inside the Tracked Emails list.
· Tracking email opens:
When you enable tracking open rates while composing an email, EmailOracle inserts a special image into the body of your email. If the recipient opens your email, their computer will make a request to our servers in order to view this image.
There are a few options for these images. For free plans, you can use a branded image labeled "Email tracked by EmailOracle". If you upgrade to a paid plan, you can create a custom image that acts as an email signature (i.e. your name and contact details).
Note that some users may disable viewing images or opt-out of tracking. In this case, EmailOracle will not be able to detect whether the email was opened. The number of views will be displayed as zero, even though the person did read the email (but EmailOracle could not detect this view).
We don't count image views from your own computer, so viewing a tracked email yourself will not count towards the number of "opens". If you want to test this feature, open the tracked email on a different computer.
Click the "Tracked Emails" tab on the left to review all currently tracked emails.
Removing from Gmail
To stop seeing EmailOracle in Gmail, you'll need to uninstall the EmailOracle plugin. Please note that this will not delete your EmailOracle account, but will only remove it from Gmail. To remove your EmailOracle account, follow the instructions in the below section.
If you're using Firefox, click on the "Tools" menu, select "Add-ons", then click the EmailOracle add-on and click the Uninstall button. After you restart Firefox, EmailOracle will be gone from your browser.
If you're using Chrome, click on the "spanner/wrench" icon beside the address bar. Click Tools, then Extensions. Click on the Uninstall link under the EmailOracle extension. The next time you refresh Gmail, EmailOracle will be gone from your browser.
If you're using Safari, open the Safari preferences, click "Extensions", then "Uninstall" for EmailOracle. Refresh Gmail and EmailOracle will be gone from your browser.
· Deleting your account:
To delete your account, please login, click on settings, then the delete account link at the bottom of the page. Please note that you'll still need to uninstall the EmailOracle plugin (see instructions above) in order to stop seeing EmailOracle in Gmail.
Note: To be able to track e-mails you have to be logged in into your EmailOracle account.