Trouble Ticket is an efficient SaaS solution designed to help you manage and monitor service providers, breakdowns and system analysis.
Trouble Ticket is able to store the the company information, the customers that required assistance, the support personnel, the participation mode and more.
NOTE: To download Trouble Ticket via the App Store, an Apple account is required.
Here are some key features of "Trouble Ticket":
· Manage and track support requests
· Store the customer data and the assigned service provider
· Includes analysis tools
· Can store the participation mode, status and more
· Allows you to use demo accounts.
What's New in This Release: [ read full changelog ]
· Great improvement on opening and closing of the ocorrences (tickets) report
· Great improvement in the use of webcam (resolution and performance) for logo/photos of service providers and customers