Apple offers help with reviews and rejections

Dec 31, 2014 18:41 GMT  ·  By

A week ago, Apple informed developers that iTunes Connect would undergo the usual shutdown for the holiday season, during which developers are not able to get new apps or updates approved.

Developers can, nevertheless, submit new binaries during this timeframe. However, the submissions are queued and subsequently approved in a chronological manner, when the outage is over.

That day has come, according to a memo posted by the Cupertino tech giant. On its developer portal, Apple states loud and clear that iTunes Connect is now back online and ready to accept new submissions.

The Mac maker urges developers to remember that the fastest way to appeal an app rejection or request an expedited review is to contact the App Review Team through the Contact Us form. The Resolution Center in iTunes Connect is also available to view app rejection details and further clarification. Users who are testing or have been invited to test pre-release apps with TestFlight should not be affected.

“We look forward to seeing the innovative new apps you'll create in 2015,” Apple concludes.

The contact form can only be used after developers select a topic. These include getting the status of an app, getting clarification for a rejection, appealing a rejection, providing requested information, asking a technical question, asking about iTunes Connect itself, and others.