Steve Jobs’ 4,000-Latte Prank Call: “He Sounded like a Gentleman”

Barista says, “I was shocked. I have never heard somebody order 4,000 lattes to go”

FastCompany has tracked down the barista who answered Steve Jobs’ famous prank call to Starbucks during the iPhone launch at Macworld 2007.

When Steve Jobs unveiled the first iPhone to the world, he demonstrated the phone’s mapping abilities by pinpointing Starbucks locations on a map. The phone's software offered options to call and order coffee, so he demoed that feature too by calling them to order 4,000 lattes as a prank.

“Good morning,” answered Ying Hang “Hannah” Zhang. “How may I help you?”

“Yes, I'd like to order 4,000 lattes to go, please. No, just kidding. Wrong number. Goodbye!,” said Jobs laughing.

As the audience was being swept off their feet by the iconic keynote master, barista Ying Hang "Hannah" Zhang had no idea whom she had just spoken on the phone with. But now, she does.

Hannah still works at Starbucks to this day. Tracked down by FastCompany, Hannah recalls, “Honestly, I was shocked.”

“I have never heard somebody order 4,000 lattes to go. I didn't say anything because I was shocked. But my first impression was that he was just being humorous. He sounded like a gentleman,” she says. Full story here.

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