EA is investigating several SimCity issues on the Mac, offers FAQ

Sep 2, 2013 09:39 GMT  ·  By

Early adopters of SimCity on the Mac are reporting issues with the simulation title from Electronic Arts, particularly a seemingly widespread problem causing the game to fail to install on OS X systems.

Before releasing SimCity for the Mac last week, Electronic Arts revealed that most late-2009 iMacs, mid-2009 MacBook Pros, and mid-2010 MacBooks would “meet the SimCity's minimum specifications.”

“Other systems not listed here may be able to run SimCity, but can experience graphical or performance issues and would require an OS upgrade,” the company said.

After the game’s debut, numerous customers began reporting problems while trying to install the game through EA’s Origin client (the equivalent of Valve’s Steam platform).

Electronic Arts is trying to address the problems by releasing a patch.

“We have released a new SimCity update for Mac which addresses an issue where some players with their Mac OS in a non-English language may have seen an error whilst trying to install. The update is available to download now,” says the company.

Instructions on how to apply the update can be found in the FAQ on the SimCity forums. Several other issues can be addressed by following the instructions posted in the FAQ.